Potamkin Hyundai

Sales department at this Hyundai is AMAZING but the service department is HORRENDOUS. This is the second time I have not been able to service my car. The first time, I went as an emergency, car was shaking and I did not feel comfortable driving it so I went to the dealer and they told me I could leave the car but it might be there for 1-2 weeks ‘no one can say’ and was told I could not be given a rental car because they did not know what was wrong with my current car.... if I bought a car, it’s because I need to get from point A to point B and if it is Hyundai’s fault my car is not functioning properly, they need to supply me with a mode of transportation in the mean time.nFast forward recently, I buy a car less than 3 months ago and it is jumping. I call to service and they tell me they don’t have until February (which I was okay with and I needed a weekend anyway) and ONLY Mon-Fri from 7am-12pm or that I can leave it on Friday and ‘maybe’ someone will look at it Saturday. Asked for a rental, because once again, it is a manufacturer issue, not my issue. And they say they cannot give one to me until someone looks at my carnnI find it very difficult to understand how you can sell a car to a customer, have the car malfunction and not provide the customer a mode of transportation when you are at fault. I’m not sure if Hyundai believes people purchase cars to keep in their garage for decoration but some customers have to get to and from work. If I didn’t need a car, I’d Uber everywhere, however, that is not the case.nnI was trying to make this appointment out of convenience but even if the other locations are further, call them. Potamkin Hyundai is not worth your headache

These guys were amazing! I have been driving Hyundai and Genesis vehicles for 8 years and would not spend my hard earned money anywhere else. The cars and service speak for themselves. My sales rep Madelayne took excellent care of me and was very knowledgeable of the car. They all made me feel right at home from the start and got me the best price possible. I highly recommend these guys to anyone looking to purchase a Hyundai or Genesis.

We had an excellent experience with Gian Franco. He was extremely professional and made the purchase process super easy for us to go through. He was open and willing to work with us to get us the best possible deal. Even after the purchase of the vehicle he has given us assistance with further questions. We strongly recommend him.

Amazing experience at this dealer every single time. From service to sales, they are the best. Franklin always services our families cars, he is the best!!! And in sales Leo is hands down amazing. My mom was able to get killer deal with him, and she wasn’t even thinking of changing her car. As a matter of fact, she was about to pay off her car, and Leo did a great job upgrading her. Best dealer don’t doubt to visit them for any of your needs!

Very good service and amazing representative Carlos. The maintenance service was both good and quick. The two cars my husband and I have are from Hyundai, and we bought them with the help of Pedro; overall amazing service