Map
Detailed Information
- Place Types Storage
- Address 880 Bay Rd, Mt Dora, FL 32757, USA
- Coordinate 28.8033361,-81.6860474
- Website https://www.lakewarehouseandstorage.com/
- Rating 3.9
- Compound Code R837+8H Mount Dora, FL, USA
Reviews
I called to inquiry a 10x20 storage unit and she told me there was one available but that she couldn't help me because they closed at 4pm. I called at 3:50pm then she said i needed to make an appointment to come in to fill out paperwork So i asked can you not schedule me in real quick i really need a storage she said “NO” to call back in the morning which i did she said i could come in at 3pm to fill out paperwork i arrived 10 min after 3pm sorry i have kids to pick up from schools. She then continued to say that the storage wasn’t clean to come back tomorrow in morning, mind you i was already there you would think she’d say but you can go ahead and fill out the paperwork did she NO she continued to say that she had scheduled someone in after me. All this time she didn't even get up out of her chair to welcome me in she basically hide behind the computer screen. Moral of all of this please don’t get a storage here the lady is very unprofessional and rude ! Yes the prices is great! But the customer service sucks!
I have been calling for weeks to find out if a 10x20 unit was available in the Mount Dora location, and EVERY TIME the woman, (no I don’t know her name because she NEVER says it), is so rude and will randomly say “hold” and put me on hold.. FOR WHAT REASON?! I kept getting the run around of “it’ll be available at the end of this week” so I kept calling to find out, and finally, after quite a few attempts, she finally took my information to call me back. Well fast forward a week because I have not received a call, I call back about the unit we were wanting to rent, and she states she has it available. Why I gave her my information to contact me if that wasn’t going to happen? Who knows. But anyways, okay nice, it’s available. Go to schedule an appointment and they are only open M-F and close at 4? Last appointment scheduled is 3pm? Convenient for those who work. I mentioned I’ll figure it out and she hung up on me. Needless to say, regardless of price and location, I wouldn’t take my stuff near a location with rude, unprofessional Managment. You either want business, or you want your rude management to push it away. Figure it out
Reasonable prices
Good place to get your work done.
Best storage units for the price!
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