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Detailed Information
Openning hours
  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday 9:00 AM – 12:00 PM
  • Sunday Closed
Photos
SunTrust
Reviews
adwest23 (03/26/2021)
Was forced to join them through BB&T. They are incredibly slow and kinda rude. Not happy about the switch, doesn’t seem like they added extra employees to cover all the new customers.
Penny Abbott (07/30/2020)
I have a SunTrust credit card. I used my credit card at Aldi's and it was accepted. I then went to Publix and attempted to use my card it was declined. The customer service representative stated it was declined because I had used my card at Aldi's where they have frequent fraudulent activity. But my card was accepted at Aldi's but declined at Publix. This was an embarrassment to me. When I called with my concern the representative stated she understood but my card was good to use now. This didn't help me at Publix where it was declined. I am not at all happy with the service I receive from SunTrust.
Breauna R. (02/20/2020)
This is the worst SunTrust Branch ever! Customer service is horrible. I have been to this branch and Everytime I go the employee does not know what they are doing. I have been depositing money into mothers account for years even before 2014 without being on it. The first two times I went my request was processed, but afterwards they want to give me a lecture about the rules. Funny thing is the EMPLOYEES DONT KNOW THE RULES WELL!! This last time I went the refused the deposit. Went to another branch and had ZERO problems with depositing into my mothers account. I suggest AMIEE (THE MANAGER) TRAIN HER EMPLOYEES TO DO A BETTER JOB AT THEIR WORK AND KNOW THE RULES BEFORE TRYING TO LECTURE A 10 YEAR CUSTOMER.
Kevin Roberts (08/07/2020)
Eustis Branch has to be the WORST in the state!!! ATM is CONSTANTLY down! Inside support staff suffers from morale issues. Because of this branch I'm second from closing all accounts!!!
larry williams (07/27/2019)
I have a business and personal checking here. This branch has never been anything less than professional, friendly, efficient and properly staffed. Nobody ever tries to sell me anything and the officers have actually helped me a couple of times even when I made a mistake. I think the negative reviews are probably rare occasions and I am a believer that most people don't review unless their is something negative to post. I came across these reviews while looking up their hours. I had to put in my 2 cents because this is not a fair assessment.
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