Stone Vos LLC

My experience was outstanding from start to finish. I went to Stone Voss in Brooksville to replace two toppers on the slides and a window awning. The quality of work and material was only outdone by their attitude and teamwork.nnFortunately for me they also have a company named Talin RV Parts and Service. While I was there for my scheduled install, I experienced a severe problem and loss of my inverter due to a water leak caused by another company that worked on the coach the week before.nDustin & Mike repaired the leak and replaced the inverter. Their work was “First Class”.nnI would like to thank Ingrid, Amy, Jason, Tom, Daniel, Mike & Dustin for the customer service and personal attention I received from Stone Voss and Talin.nn(They need to change Dustin’s name to “Bulldog” because once he takes on a project he doesn’t let go until it’s done and done right).nnThank you againnJerry

Excellent and professional service from the folks at Stone VOS. Their experienced team did a fine job on our ‘99 Monaco Dynasty slide topper and awning. They were patient and such a great help getting the color matched perfectly. Thank you Ingrid.

RV Techs Dustin & Mike replaced my old Dometic low profile AC/Heat pumps with new more efficient ones and a new thermostat to control them.nThen they applied the Dicor roof coating to my fiberglass roof.nThe jobs were done, working with great care of my motorcoach, in a very professional manner.nDustin explained to me what I should expect from them each day and answered and explained in good detail all of my questions and concerns.nGreat place to go for many of the RVer’s needs.nThe company can also make awnings and slide topper replacements and install them for all brands with high quality materials in a vast range of colours.nThey also have stainless steel plates for the slides to ride on and seals the belt lines that make up the sides of our coach.

Made an appointment almost 4 months in advance for new slide toppers. I was given exact date and time to show up with my 43’ coach. Plan was to measure and make them up, then the next day do the install. Sat around all day while they worked on another Class A. They sewed my toppers the next day but by 11am they estimated I would be stuck there another night because they were still tied up on the other customer. At that point I had them give me the new toppers and I left.nnThe toppers are a good quality and worth the money. However, attemping to have Talin RV do the install was a mistake. They DO NOT honor appointments, plus their lot where they do the work is so unlevel 4 or 5 inches of lumber was needed to get my coach close to level.nnIn summary, Stone Vos provides a high quality product. I had the toppers installed today by a “professional” RV repair facility for under $500. Talin RV was going to charge me $798 for the exact same work.nnResponse to owner: You folks knew exactly when I was arriving because I called and changed it from 10am to 11am. I did not arrive at noon. Just because you send out a calendar alert to block off 4 days/nights for an appointment doesn’t mean the customer is agreeing to that. In calls and the original email it was understood that you measure and make up the toppers on the first day and if there is not time left you install on the second day. The fact remains that you got another customer in and didn’t want to stop his work to honor my appointment. No worries, there may be RVers out there who don’t mind camping in an unlevel lot next to active RR tracks for days and days to get a 3 hour job completed, I’m just not one of them. In addition, why would an RVer pay you 30% more labor when you are working in a parking lot off stepladders. It was nice pulling into the competitors level building and watching them install the toppers using electric man-lifts. Again, just so no one is confused here, Stone Vos delivered as promised and provided a high quality product. Talin RV not so much.

Had all 3 slide toppers replaced. Overnighted in their parking lot. They got to work early and finished before noon the second day. The first day they measured and made the new toppers. The second day they installed the toppers. Very nice folks too.