Lou Bachrodt Mazda Service & Parts

This place is always good and quick to get the job done. I was also impressed they kept my time on the oil change and was in and out. Granted it was not on a Saturday, but nonetheless impressed.

Great Staff, courteous and pandemic safe. Waite 1 hour and half. Wooul ge 5 stars I'd oil change could be done quicker.

They gave me a courtesy shuttle to work, and then wouldn't return my calls, wouldn't help with a shuttle back, so now I'm stuck at work with no ride (currently 6:40pm) while they've gone home for the night. Must be nice to have a working vehicle.

I went to Lou bachrodt today and wow was I disappointed. I was baited by false online prices. I went to see a car priced at $17,300 to only get there and see the final was somehow $25,100. The manager Anthony was very disrespectful to me and my family. As a first time buyer he told me that I would never be able to afford a car over 10k and that I’ll need all the luck in the world to do it. Well after I left Lou Bachrodt Mazda I was able to afford the same car at the same price he advertised his car. Overall very bad dealership.

I honestly never go on Google review to say something negative about any business. However this dealer make me do it.Im speaking about My experience with the service department. The lack of customer service skill and excess of sarcasm is above and beyond. Good luck if you have Padraig as your service advisor.