King Collision Center

Our car was rear-ended and needed significant body work. Chris at King Collision took great care of our car and provided no-nonsense estimation, labor, and final summary. One minor detail is that he underestimated the amount of time necessary to fix the car because he forgot it is a hybrid. That affected our need for a rental car, but aside from that, this was excellent service, which is guaranteed with a lifetime warranty!

My new work truck unfortunately got hit while parked, which is always a pain. I was setup to fix it at King Collision and met Brian there as I parked.nHe quickly assessed the damage and offered me a ride back to work.nMy truck is essential for work and travel...Brian totally understood and kept me in the loop with the repair. It was even done ahead of schedule and to perfection. The icing on the top was how clean my truck was returned to me. I left it pretty nice, but they went above and beyond with interior cleaning. It was immaculate! Please Thank Your Detailer,nand Thank You. These were minor repairs, but required removing the bumper, grill, etc...

Just had my car fixed here. They did a fantastic job. After I left my car was still pulling to the right and my steering wheel was knocked to the right. Of course I went back and expressed my concern. Richard immediately jumped up apologizing and took my car right back to the shop. They were able to fix it (it just needed an adjustment) . I am very impressed by this company, it took less than 2 weeks to fix 2 doors,bumper, fender, & rim. Very professional and well done ud83dudc4f Ty to Richard Thomas, Michelle at the front and staff!

The whole process started several years ago when I had to take it to this particular shop for an insurance claim. At first I was fairly satisfied considering the damage, but since then, I've had to bring in back three times for various issues, most recently for peeling paint. Now they've always been quick to remedy and fix, so I'll give them credit for that, however, after my most recent visit I noted several chips in the paint near the area where the work had been done. When I brought it to the attention of the service advisor, he claimed it was chips from normal driving and tried to point out other areas where there were nicks. I explained the chips I was pointing out were not there when I brought it in and there were several within a very small section (again in the area near where the work had been done). Very frustrating to have to had to bring my vehicle in multiple times and now for them to not to accept responsibility for the chips in the paint in this particular section of my vehicle has soured me on their service.

They truly make sure you're satisfied & even helped me a year later by giving me a receipt duplicate!