Map
Detailed Information
- Place Types Atm
- Address 21215 E Moreland Blvd, Waukesha, WI 53186, USA
- Coordinate 43.031704,-88.176838
- Website https://www.uwcu.org/
- Rating 3.5
- Compound Code 2RJF+M7 Waukesha, WI, USA
Openning hours
- Monday 7:30 AM – 6:00 PM
- Tuesday 7:30 AM – 6:00 PM
- Wednesday 7:30 AM – 6:00 PM
- Thursday 7:30 AM – 6:00 PM
- Friday 7:30 AM – 6:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
This bank is horrible. They have great rates but that's where the pluses end. This thing with their lobbies still being closed 6 months after covid-19 started is total bs. Their drive thru is the slowest in town and the only way you can get any service short of sitting on the phone for 20 min to try and schedule an appointment. Going to have to start looking for an alternative bank because this is totally unacceptable.
To the extent you can avoid using UW as a creditor, I advise you do so. The customer service is extremely slow. I typically wait 15-30 minutes just to talk to someone. The worst part is I usually am calling because of a mistake they made. This company has given me more headache than any other credit union/bank I currently use. Please look at better managed companies before you settle on UW Credit Union. Advia right across the road is much better with customer service. Also, did I mention that for my loan payment, if I want to pay additional money towards principle, I need to transfer money into my savings at UW and then pay from there, even though my normal payments come directly from my bank account.
If you enjoy a site that is not user friendly and staff that is unwilling to assist you when needed, this is the place to bank.
I have an ongoing problem with the tellers applying my mortgage payment to the wrong account. It takes forever to get this resolved. I very frustrated!! This is the 7th time !
I was directed to the website for opening an account after I told one of the representatives in person that I had cash to do so and instead of scheduling an appointment with me, she directed me to do so on their website. I believe she knew it the website would prompt me to schedule an appointment. Very poor customer service! Taking my money elsewhere!
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