Casablanca Brookfield

Anytime I come to town I like to take a trip to this lovely establishment. The venue is spacious and clean. The drink selection is vast and they offer specials every day I believe. They offer excellent hookah service and an assortment of flavors to try. The wait staff and bartenders are amazing and always willing to help you. Super friendly too. Whether it’s Sunday afternoon or during the week this is an incredible establishment to support y’all. I highly recommend it.

During our stay in Brookfield, we visited this establishment to celebrate my brother-in-law’s birthday. The servers were GREAT!! We were very pleased with the service and all of the servers we associated with there were very sweet. They were absolutely the highlight of our experience! The food was good, but we were very disappointed in management at the establishment. Throughout the night, we ordered hookahs and also multiple drinks, not only for ourselves but for other tables around us as well. We spent close to $300 during our time there, and would’ve continued to spend more than that had we not felt disrespected eventually. It was fairly empty while we were there, so we put in a request to switch the music at least for a little bit if possible. We had two different servers tell us that they would ask the manager to do so. The manager did not fulfill the request, which is whatever, but the fact that she couldn’t even let us know personally or tell the servers that she was unable to do so, was frustrating. All she had to do was acknowledge us and simply let us know. On top of that, when we tried to get her attention politely, she ignored us when it was clear that other servers and bartenders around her could obviously hear us. It seemed like she was more concerned about doing what she could to get people out of the establishment, rather than serving them and trying to be accommodating. We left an hour in advance to closing time. Everybody I was with has also worked in the service industry before, so we understand that there are certain procedures that need to be done before closing and what not, and it would’ve been no problem for us to leave if asked to do so eventually....and if that was the reasoning as to why she didn’t want to change the music, she could’ve just told us that, like I said. It was clear that she just had a sour attitude and especially as a manager, that’s not the type of attitude you should have towards your customers, regardless of what you’ve had to deal with in the past at your job. We did nothing during our experience there to cause her to act that way towards us, and it was very disappointing. We have been to the Casablanca on Brady St. before and we were pleased with that one, so we will most likely only be visiting there from now on.nAlthough we were displeased with the management, I just want to say thank you once again to the amazing servers at this location though! You were greatly appreciated.

I truly enjoyed my time at this location. I have went to the other location downtown for years and enjoy the atmosphere and all the memories I have had with friends. But I do not enjoy going there and attempting to find parking and now that I am older I am looking for something more low key. And depending on the night it can be pretty cramped. But this newer location is spacious, open, and low key. The staff (at both locations) is very friendly and always willing to help or offer suggestions. The hookahs have disposable hoses so you don't have to worry about cross contamination which is pretty nice. Great drink specials every single night as well! Overall I am very happy with my experience with this location and will definitely visit this location more often! Highly recommend this spot for anyone looking for a nice, chill evening.

Delicious food! Good customer service..Nice and friendly staff. Everyone was wearing a mask and keeping their distance :). And a big parking space :)

This spot always delivers. They serve great food for reasonable prices, there is no waiting time even when the place is packed.