Road Track & Trail

At first I had mixed emotions about this place as in the beginning it was always difficult to get someone to assist as they are always so busy.My boyfriend ended up buying a harley (which he absolutely loves by the way). Anyhow, it quit while he was in traffic not even 2 weeks later. He called them up and within 45 mins. Chad was there to pick up the bike without hesitation and it was almost closing time I might add. Although he did not have to get the bike towed the guy chad showed him what was wrong and he was able to continue his ride. This to me said alot! I would difinately recommend Road Track and trail.nAlso, if I might add- I too was going to purchase a bike from here Rick gave me a great price it just so happend I found one someplace else I liked a little better. However, I am telling anyone I know looking to purchase to go to them!nThanks again.

Purchased a motorcycle online from pictures. I’m over a 1,000 miles away and purchasing an expensive item like this online can be stressful.nnMy salesman was Tim and he did a great job from start to finish. Once I made the decision to purchase Tim sent me all the needed paperwork to sign. The package was complete and well marked, super easy to fill out. Tim offered to have the bike shipped to me at a great price as well. I was in a hurry and found my own shipping company that could do it quicker. In the end I didn’t save much time but paid more for the transportation. I should have just let Tim handle this as well.nnI got the bike and I must say I was very pleased. The condition was actually better than my expectations. Tim was spot on with the description. I guess you expect some things to be missed or not as good as expected but in this case everything was on point. I couldn’t be happier with the motorcycle.nnI realized I was missing the spare keys, books, and service records. I called Tim and he said he would look into it and call me back. He called me back almost instantly told me he had located the missing items and would mail them to me. 2 days later I had everything in my hands.nnOverall it was an exceptional experience. This company is trustworthy and Tim is an asset to the company. Great job guys thank you!

I bought 2 different motorcycles from this place. The first motorcycle I bought was an absolute lemon. The second motorcycle I bought turned out to have some issues as well. I took my first motorcycle back and the salesman I worked with didn’t even really give me a deal. I drove to road track and trail 6 different times in total for this one bike. I live about 50-60 miles away so the mileage adds up quick. I only had it for about 2 months and drove it only a hand full of times. The bike kept shutting off and had some major issues. RT&T “fixed” the bike 2 different times and it still resulted in the same problems immediately when i got home and drove it. Eventually, they took the bike back and offered me a refund, but didn’t really give me a discount on the new bike I picked out. I drove the new bike home and it seemed to run well. Less than a year later, this new bike has some issues that don’t come by doing regular maintenance. The bike shuts off randomly and stalls. The clutch was way tight, it has carburetor issues, and possibly some fuel line/gas tank issues. I only drive my bike on weekends for a joyride or a nice day during the week. I don’t use it as a daily commuter. RT&T doesn’t seem to inspect their motorcycles and do a standard tune up when they arrive. I would not recommend this place to anyone looking to purchase a motorcycle. They are not a trusted dealer in my opinion.

Very, very disappointed. I found a bike for my husband, it is a hard one to find, I was in the process of getting financing, and the next day the bike was sold out from under me. I was really looking forward to get this for him, but now I guess the search continues. Hopefully someone else will have a better experience.

Steven was amazing. I bought the bike out of state and had it shipped to CA. Bike ran into some problems and Steven was willing to help me get the bike in multiple shops and have it fixed. Amazing dealer! Thanks Steven!