Map
Detailed Information
- Place Types Atm
- Address 125 W 12th St, Ogden, UT 84404, USA
- Coordinate 41.243854,-111.978987
- Website https://locator.chase.com/ut/ogden/125-w-12th-st?jp_cmp=rb/Loca
- Rating 2.6
- Compound Code 62VC+GC Ogden, UT, USA
Photos
Reviews
Been with CHASE Bank since 2005 and always had a great customer service experience at the 12th street branch when Mike was the Bank Manager. I walked into the bank yesterday and saw some new faces;
with extremely unfriendly demeanor, I was not even greeted, the teller asked me to see the banker, who I believe was the only banker available yesterday Saturday 8/15/20. He was extremely arrogant and out of touch. I just decided to close my account, and he just did it in a hear beat. Didn't even say the scripted phrase: " We had to lose a loyal customer like you..." He didn't even offer any solutions or alternative for the issue. Honestly a miserable excuse for being "an employee!"
Jay saved the day today! My bosses refuse to leave the stone age and still pay with a paper check from a very small credit union in the valley; I deposited it yesterday but for some reason it wasn't released this morning. My bride called and chatted with Jay about the situation-he called the credit union and got the funds released and now she can spend all my money haha thanks Jay!
they need to retrain the people that work here they DONT KNOW how to treat people the girl i talked to today DIDNT want to help me. i called the 800 number and the woman was wqy nice she helped me w my question. I have never had a good experience w this branch from now on im going to washington blvd neqr 25th street the people that work there are awesome and kind.
From the first opened my account, I was always treated with respect. The tellers were very helpful and nice. The bank Manager is wonderful.
Not impressed with this bank so far. They close early and no notice. Then was sitting in the drive through the other day with 20 people in line. They just closed after we all had been sitting there. Then reported my card being used daily for transactions and disputed. They disputed old charges and kept the transactions going through
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