Map
Detailed Information
- Place Types Car repair
- Address 2666 Washington Blvd, Ogden, UT 84401, USA
- Coordinate 41.217067,-111.970258
- Website http://www.tannertransmissions.com/ogden-ut/
- Rating 3.7
- Compound Code 628H+RV Ogden, UT, USA
Photos
Reviews
I will be a customer for life! After being told at a local Subaru Dealership that my car would need a new transmission and other repairs totaling $10,000, I went to Tanner for a 2nd opinion. After completing a thorough two hour test and inspection of my car, the guys at Tanner told me I did NOT in fact need a new transmission and that my car was just fine. I am so grateful for their honesty and integrity. Such a rare gem to find in the automotive service industry. I trust the guys at Tanner with all my vehicles
Still experiencing the same issues after a rebuild. Won't return my calls.
The employees at Tanner Transmissions are cold, cruel, and very unprofessional. While performing due diligence in trying to find a quote on having a part replaced, Tanner Transmissions told us that they "would not work for free" and "would not buy our business". I understand they are a business and need to make money, but a small amount of professionalism and common courtesy isn't too much to ask. Rather than being mean a simple "The lowest we could go would be X amount if dollars" is all that's needed. If you're on a budget, and with all this financial uncertainty, and are needing car work done so you can make it whatever shifts you're given, then Tanner Transmission is not for you.
Tanner Transmissions is the WORST PLACE EVER to get work done on your vehicle. We paid nearly $3000 for a new transmission in our vehicle. Two weeks after it was complete, it started acting up again. Took it back and got it looked at, they sent us on our way after hooking it up to one of their computers, very next day it started acting up again. We got in contact with the owner. BLAINE. And don’t get me started on that guy. We have taken our vehicle to and back from Tanner six times already. This last time we finally told Blaine we need to have a rental car to get around. He was nice enough to offer us a measly $25 a day for a rental car. We told him we would except that and he ended up finding one for us for 2750 a day. Show up to enterprise to pick up the rental car, we end up having to pay $500 out of pocket for the rental, Then allegedly get reimbursed for the rental whenever our car is finished. We will see.. DO NOT GO TO TANNER!!!!
I was overall disappointed with the customer service and timeliness of service I received here. I made an appointment and after 4 days of diagnostics, I gave the go ahead for them to put a new transmission in my car. They said it would take 3-4 days to complete the job, and that was going to work out fine as I was going out of town and would be able to pick up my car the following Monday (6 business days). They said that was no problem. I had not heard any updates on my car and always had to call the shop. I called on the Monday that my car was supposed to be ready to pick up, and I got no answer, left a message, and no response. I called again later that afternoon, and they had told me that they ordered the wrong transmission, and they ordered the new one while I was on hold on the phone. My car/the ordered transmission obviously had not been touched for the week I was out of town. My car was finally fixed on Saturday (19 days since I had dropped it off). I asked for any type of compensation, and I was told there wasn't anything they could do as "it wasn't their fault." In the end, my car was fixed but I left being very overwhelmed and frustrated . I will not be using their services again.
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