Lawley Hyundai

Staff is knowledgeable & always go out of their way to help. I bought several cars from them & always very satisfied.

Amazing people and their expertise is impressive with all my questions answered.

I always appreciate the friendly and professional attitude of the people in the service department. I would highly recommend them to anyone!

Very happy with my experience from beginning to end on purchasing my 2018 Accent Limited with Chhavan Ith and Team Lawley Hyundia I would highly recommend them and very nice to be able to shop and support our local car dealer and feel like I got just as good of deal then driving all the way to tuscon or phoenix

My 2013 Hyundai Santa Fe (bought in 2012) that was purchased brand new at Lawley Hyundai of Sierra Vista, AZ broke down with a seized engine after only four years, a great service record, and only 58k miles of ownership, in San Antonio, TX. I called Lawley Hyundai of Sierra Vista while I was broke down on I-10 and they told me there was nothing they could do for me. I even asked what coverage I had under my warranty and they didn't know. Frustrated, I did a google search of Hyundai Dealers near me on my phone and I found Red McCombs Hyundai. The Service Manager Ruben was very helpful and informed me of Hyundai Road Side assistance and I got a free tow 46 miles to their dealership. I was 800 miles away from home with my wife, 7 year old son, my dog, and my son's birthday presents he got while on vacation. After Ruben informed me of the Hyundai's Road Trip Interruption program (again Lawley offered me none of this advice) I was able to secure a hotel room and rental to get us home. Before I departed Red McCombs Hyundai the Service Technician informed me that from initial inspection of my service records, clean oil and no presence of sludge in the oil pan that my engine would be covered by warranty (in fact he complimented me on how well taken care of my car was) but I would be out of a car for several weeks. When I finally get to back to Arizona I reached out to Hyundai Consumer affairs and they informed that my local dealer from which I purchased the vehicle should cover a rental. This is where the real headache starts not my car being broke down 800 miles away but dealing with Lawley. From the get go Lawley Hyundai gave me the run around about a rental. First, it was "we can't get a hold of the Service Manager Ruben in San Antonio" so I called him on my cellphone on the spot in the lobby and Ruben picked up right away. The tech from Lawley informed me that the manager was gone and couldn't talk to the Ruben who they had been "trying" to get a hold of. How could the manager been trying to get a hold of Ruben if the manager is gone? Finally, after a lot of back and forth with a tech who was no help someone named Herb called me and I gave him my R.O# and P.A.# that Red McCombs produced to secure me a rental. Herb from Lawley later informed me that the dealer in San Antonio some 800 miles away would secure me a rental. So these poor guys in San Antonio who's only responsibility to me was to honor a warranty and service my vehicle now had to provide me with a local rental all the way from San Antonio Texas? It wasn't their fault that's where my car decided to break down. So Red McCombs of San Antonio got me a rental. Lawley who I've purchased two brand new vehicles from didn't even offer me a courtesy shuttle to pick up my rental. In fact I got more service from a dealer 800 miles away than my local dealer who is only several miles down the road. I always wondered why customers went out of there way to purchase cars from Tuscon when we have dealership here locally. Well, Lawley Hyundai of Sierra Vista, AZ if this is the "loyalty" you show a customer then my next vehicle will be purchased in Tucson, in fact, I would rather drive to San Antonio to buy from Red McCombs than ever give you my business again.