Vectra Bank - Farmington

The staff is super friendly and helpful. Some of the charges and fees can be worked around and they are happy to explain what/how/why. I have been doing business with them for over 20 years. The ladies at the Farmington Branch are awesome!

WORST EXPERIENCE EVER! I i will be closing my account tomorrow and wont ever recommend this bank to anyone! They charge different fees and waive the over draft charges when they feel like it and then charge you over $100 on other times when they feel like it, but have zero explanation as to where they come up with this wonderful amount of money and there customer service says " We do not need your business" so guess you don't need business? Awesome we are more than willing to take our business to FOUR CORNER COMMUNITY way better customer service and actually knows what they are doing. Wouldn't bank with them if i was you, YOU will regret it.

After reading these reviews, I have a completely different experience with them. I love this bank! I had an account with BofA and Wells Fargo, but I had problems with them; ended up owing my last bank money. I finally switched to Vectra, the bank manager helped me tremendously and opened an account for me, though there was a mark against me from my previous banks. I was young at the time and she took several hours educating me. Fast forward 10 years, they have the same employees and they get to know their customers and are very friendly. Each time I come in, which is several times a week, they are always talking with the customers and enjoying their interaction. My family was living in Hawaii, and was transitioning between the two states. I recommended opening an account with them, and they love it. The tellers and managers got to know them very quickly and was always so welcoming. When my friends decided to start their own business, I once again, recommended opening an account with them. They also got to know the staff and enjoyed the bank. They take incentive, they take care of you and you’re priority. We travel a lot, I did not know that you had to call and let the people at corp know that you’ll be making purchases outside your usual locations. So when I took a cross country trip to NY and then again to WA, or when I’m in HA, the tellers took care of that for me. It wasn’t until international trips, that they said I would have to call and they them know. Always kind!

Went to the bank and said glad this is the last time I come to this bank again. Because you have to pay 5$ to cash a check. Teller told me we don't need your service lol worst bank around . I have banked with lots of banks and customers service around Farmington NM

This bank is the most unprofessional, unmotivated bank I've ever deal with. If you happen to get a home loan through them be prepared for a unfriendly staff who doesn't get anything done on time or right. I would never recommend this bank to a single person. Susan Steven is the women I had the displeasure of dealing with and she didn't get anything done on time and had an attitude the entire time. And john apparently doesn't care if the coustmers are treated poorly or when his team makes several mistakes. Worst company I've ever dealt with.