Batteries Plus Bulbs

Quick & easy ordering & pickup. They had the odd battery that I needed and had it ready to pick up right away. Great service with a smile (under the mask .... )

Went in for a phone battery replacement after making an appointment. I was told it would be approximately 45-60 minutes and I would receive a call afterwards. I never received the call so I eventually headed back in. When I arrived, the phone was sitting there ready and the technician never said a word about it. I checked out and went home to use it, but experiencing even worse battery life than before the swap. Either the batteries used are of a significantly lower quality or the battery was never swapped.

I dropped of an iPhone for repair last week Monday, after learning from the associate that it will take them 3 days to fix it. 5 days later no call back so I went to the store and they explained that they do not have shipping boxes so haven't shipped it out to their tech center to fix it. I was very patient and gave them additional time and 3 days later (next Monday) called them again and they said it hadn't shipped out yet but should later that day when they get the boxes. I figured another 4 days before I call. 4 days later I called again and the phone is still sitting in the exact same place and still hasn't been sent to their tech center for fixing. Two weeks later, they haven't done a darn thing about it or no courtesy call to tell me they aren't able to fix it. I could have taken it to another shop and fixed it by now if they were honest and upfront that they do not have the boxes to ship or don't expect to get boxes for a long time. Very frustrating and I have been patient all this while. The store employee that answered the phone each time said I have to talk to a General Manager and that he works only on Sundays and there is no way to contact him outside of that. Can't really tell if they are playing with me intentionally or not. Hope no one else is being treated the same way. If you need your phone fixed here think twice before you take a chance with this store...

Very easy to use website to find in stock products. Very friendly, helpful and knowledgeable staff!

Have used several locations and they are all good with helping the customer get what they need.