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Nikki Zakocs (10/24/2020)
I had a very positive experience using Ken’s. My daughter car was towed to the dealership for a broken radiator fan. The dealership quoted me thousands of dollars of work and repairs. I decided to move it to Ken’s. He recommended a towing service, they immediately got my daughters car. Turns out the dealership was lying and it was not going to cost thousands of dollars to repair. He fixed the fan and a couple of electrical issues. My daughters car was repaired and ready in 2 days. I paid 1/8 of what the dealership wanted to charge. Communication was good and I would highly recommend Ken’s Import Service. Honest, reliable auto service and repair. My daughters car is a VW Beetle.
Josh Carpenter (08/31/2020)
While on a cross country drive from Texas to California, my car broke down and I had to get it towed to Ken's Import Service. They took my car in and were able to repair it within the same day. Friendly staff, quick service, and reasonable prices. Extremely thankful for their work!
Zachary Pluff (11/01/2020)
I came into this shop for the first time due to a starting issue I’ve had with my Volvo, I had accidentally overfilled my oil and they were awesome with draining the oil. I had a faulty wiring for my speed sensor and he told me they couldn’t do it because they can’t warranty their transmission work. They had also charged me 2 hours to replace a brake pressure sensor, but I had another take 30 minutes for a crankshaft sensor. So I’m not pleased with their time on things. I had brought my vehicle again for the same issue and they told me to press the gas if it won’t start. The vehicle should not need me to give it gas to start. I took it to 3 other shops before getting it fixed.
Trisha Overvaag (11/07/2020)
I cannot thank the staff of Ken’s Import Service enough. We were stranded just south of the Grand Canyon. When Ken’s found out our predicament, he worked us in to see what was wrong with my VW. Ken’s looked at the car the next day and was able to o fix it by the day after. We are from the Phoenix area and are so grateful to Ken’s for getting our car fixed in such a short time period. I would recommend Ken’s Import service to anyone!
Melissa Lagies (11/17/2020)
These are great guys and a great place to bring your car for servicing. I have been going there for over a year, and am always treated right. They are the tops, bar none.
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