TAG Automotive Repair

Fall 2019, TAG replaced my brakes and wheel bearings. They also worked on my A/C electrical and coolant system. Spring 2020, I brought my truck back to them to service it before I did some long-distance driving. After inspection, they told me my wheel bearings were shot and that I should replace the brakes as well, to be safe. I reminded them that they had replaced both of those 6 months earlier. They were kind and told me they would warranty out the wheel bearings and replace them for free. Great news! They also replaced my shocks during this visit. Ten days later, I’m driving across the country and keep hearing this grinding sound. When I bring the truck in to a mechanic in Michigan, they tell me the wheel bearings are toast. I replace them with this shop in Michigan and they’ve been great ever since. The whole situation makes me wonder whether the wheel bearings ever got replaced via warranty during my May visit. I don’t have any record of them being replaced, because as the representative at TAG told me, it wasn’t worth the paperwork and time. I felt at the time that I should have gotten something in writing, but I took their word for it. They are the only mechanic I’ve used in Flagstaff, and some things they’ve worked on have been great, but the whole wheel bearing situation was a let down. As I’m getting ready for another long drive, and would like some service on my truck, I would like to bring it here, but I’m worried.

Awesome place, 10/10 would recommend! Tanner was professional and had great service.

TOP NOTCH!!! PROFESSIONAL!! NO short CUTS!!..FAIR AN SQUARE....THEY DO IT RIGHT THE FIRST TIME....

Went in for a pre-trip check up, and found out my radiator was bad. They replaced it at a reasonable price, and really quickly. They were super nice, very affordable, and even sanitized my keys and the inside of my car after working on it.

TAG has always taken care of my family's vehicles. They are reasonable and prompt with their service. Car troubles can be very frustrating and TAG eliminates some of that with the way they take care of their clients.