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K MOMO Official Store
K MOMO Official Store
K MOMO Official Store
K MOMO Official Store
K MOMO Official Store
K MOMO Official Store
K MOMO Official Store
K MOMO Official Store
K MOMO Official Store
K MOMO Official Store
Reviews
Danielle Munoz (10/11/2018)
The manager was rude, when I went back to possibly get an exchange or refund if I didn't find anything, she complained about the pants being dirty when I bought them like that and never took them out of the bag once I got home, I realized I wanted less expensive pants. The manager exchanged my jeans and failed to tell me I couldn't get the rest of the amount back on my card which would of been helpful because I would of just went somewhere else that would of been more helpful and less rude.
Kenny Conrad (02/18/2019)
Not like every other k momo this one is small and carries more Korean drink, face, items then clothing. Had to make a return in this store and the lady was pushy towards me exchanging for the correct size
DRMR Hernandez (03/03/2019)
Horrible customer service, I'm talking about the short lady named Nelsy. She had horrible attitude, seemed like she got annoyed when my husband and I needed her to open the fitting room. Plus she kept trying to walk away when I was still asking her for help. Other girl was nice and seemed like she was pulling all the work. Anyways Kmomos she reevaluate Nelsys customer service....
david cencak (12/13/2018)
Found the boots we were looking for at a great price staff was very friendly and helpful
Horacio McGee (11/28/2016)
Terrible service. I saw the backpack I wanted in the store through the glass, so my time in the store should have been short and quick. The staff seemed more concerned with hanging out and taking selfies than service. The cashier also failed to take off the security tags so I had to drive all the way back to the mall and have it done. A different cashier helped me and was very skeptical of taking off the tag despite my receipt stamped with their location and the time of purchase being less than an hour before. Finally, the original girl came over and she was very rude and said that I should have told her to remove it while I was in the store the first time. I ended up returning the item and asking for a refund at which point she said that was "dramatic." I asked to see a manager at which point she flung off her nametag and even cussed me out. I left and ended up getting in touch with the mall's management to explain the situation. The woman was very kind and apologetic and eventually, I got a very canned apology from K Momo.
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