Dearth Chrysler Dodge Jeep Ram

Showroom now has all new LED lighting. By Gentz Electric

Came two hours to pick up a dodge charger. Staff was nice. Craig did a good job handling questions. Finance was quick and easy no pressure for backend warranties. I would say the dealership could use some kind of radio in the showroom. It's a bit awkward with no music and nobody talking.

Jeep had an airbag sensor out and they replaced both front sensors and delivered it to us 50 miles away.nThanks Greg Hyland

Have you ever had an experience that just left a bad taste in your mouth about a company or business? Well I had an experience so bad that it made me forget all of the good times I had been here. My parents have done business with Dearth as long as I can remember. (Brian is amazing and probably the nicest person you'll ever do business with). Not only have they bought most of their vehicles from here, but they have always taken them back for routine services. So naturally when I started driving my vehicles were taken here too. I never had a problem until the new ownership started. Last summer I was told by a prior mechanic to get my brakes changed closer to fall, so at the end of the summer I went to Dearths for an oil and brake change. I asked for this upon scheduling the appointment, at check in time, and I asked again when I paid because the price seemed awfully low. Well then when I went to get gas I noticed nothing was there about my brakes so I called and they told me I was wrong that it was checked, and wouldn't believe me. I even told them I was going out of town and that's why this was important to me. I was given nothing but attitude on the phone. I went to my dad's work and he could see that I had barely any brakes on my car from just how I was parked. We ended up having to learn how to change them ourself which was not the easiest thing. One was so thin it crumbled when changing it. It's sad to think a business would let you drive off in a car without brakes. My next oil change after that took over an hour. I waited in the showroom like always and had so many employees just walk past without acknowledging that I was there. Only Brian greeted myself and another woman. After over an hour of waiting I was told a light was out but they would have to take my car apart to fix it. After prying the information out of the employee, I was told it isn't actually necessary and I am still confused to where this light is located. I wish they would treat clients like they used to before the ownership change because I am no longer too satisfied.

Reliable and friendly as always. Bought majority of my vehicles here since 70's.