Kunes Country Chrysler Dodge Jeep RAM

Purchased a new Grand Cherokee. Process was easy and smooth. Found Kunes through auto trader as I had done all the research and knew the exact vehicle and options I wanted. I had been price shopping with different dealers for 2 weeks and had been close to the deal I wanted a couple times. Kunes pricing was better by about 2k over the 15 to 20 dealers I had talked to previously.

This dealership was amazing to work with and everybody did their job as expected to make sure that all of my needs were met. I would recommend all my friends and family to go see them at this location for all of their car or truck needs. Very nice, polite and courteous group of people to work with.

I have always received 5 star service form bottom to top

UPDATE: Kunes did right by me! They drove the car and were able to replicate the issue. Some was wearable. I will gladly pay for the repair. The other part was a warranty issue, and even though they did not have the original paperwork they volunteered to call the warranty company, who told them that part was covered with a $100 deductible on a $1500 replacement. I feel like I am getting some peace of mind they promised when I purchased. They were very polite and listened to my concerns. This gave me confidence in my safety and that of my family who ride with me. I will reconsider a future purchase.nORIGINAL REVIEW: Mixed feelings. Very friendly and polite staff during oil changes, as well as during my purchase when they were Ubersox. However I was just told when I asked about my warranty (spent $2500 on warranty and extended service agreement when I purchased while Ubersox) I was told all of the records were “lost” when Kunes bought Ubersox. That is VERY concerning. Legal contracts all just DISAPPEARED? I have my copy and am taking it in Monday. I had a repair done at a fair price and again, staff very polite which I really do appreciate, but I have had issues with the car since. I don’t live in Platteville and I have a tight schedule and it is very challenging to be there when they are available. I have to accommodate their schedule. So I am likely going to eat another cost. The young lady said she’s not eating the cost and not having her guys get paid. Lesson learned. But I won’t purchase my next vehicle there. “Eating the cost” of the correction is much cheaper than eating the cost of my $20 some thousand dollar purchase I may make elsewhere.

Absolutely garbage. My husband and I went to get a vehicle today and were incredibly disappointed. Thankfully my husband is mechanically inclined because the first car Jason brought out was a Nissan Rogue and it had obvious head gasket issues. Second try we were brought a Kia Optima and again, obvious head gasket issue. By this point we started to get frustrated, but we decided to give them one more try to bring us out a decent vehicle. Third try was a Dodge Journey, all it took was my husband climbing in the drivers seat and try to put it in gear for us to learn that the transmission was trash. For 15 to 20k for a used car i expected better. At that point we just had to walk away. I would suggest you do too.