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Jim Olson Ford

440 S Duluth Ave, Sturgeon Bay, WI 54235, USA
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Detailed Information
Openning hours
  • Monday 7:30 AM – 6:30 PM
  • Tuesday 7:30 AM – 5:00 PM
  • Wednesday 7:30 AM – 5:00 PM
  • Thursday 7:30 AM – 6:30 PM
  • Friday 7:30 AM – 5:00 PM
  • Saturday 8:00 AM – 12:00 PM
  • Sunday Closed
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Jim Olson Ford
Jim Olson Ford
Jim Olson Ford
Jim Olson Ford
Jim Olson Ford
Jim Olson Ford
Jim Olson Ford
Jim Olson Ford
Jim Olson Ford
Jim Olson Ford
Reviews
Abigail Rhea (11/11/2020)
I’ve taken my car here to be serviced many times. The techs are knowledgeable. However, many of the employees would not wear masks inside the building and waiting area. This made me feel extremely uncomfortable and unsafe.
Diana Overton (09/26/2020)
False advertising.. don't put a sign up for quick lane and then cater to the locals for appointment times.. . so when out of towners come in for a quick oil change that are in the delivery business ..we can't make appointments.. Quick lane is first come..first serve.. Will be making this known to other expeditors NOT to bring their vans here.. glad you cater to your little locals.. expeditors is a big business..you missing out on money
Michael Hegerty (07/09/2020)
Took my car in for 4 new tires and a wheel alignment. Ended up being a complete disaster. For every day the car sat there, came yet another story from the service department Manager about new issues with my car. I was told a mechanic significantly got burnt on two of my lug nuts. I was told that my break line was accidentally broke. I was told there was no adjusting a one week old control arm, then all of a sudden after refusing to pay a ridiculous amount for another new control arm then all of a sudden the control arms could all be adjusted. Then 5 days after my car sat there, I was informed after the fact that my front spring was cracked in half..Never heard so many different spins and stories coming out of one service department. I ended up having to take my car directly to another repair shop to try to figure out exactly what could have gone so wrong so fast at Jim Olson Ford. The results were reported to Ford Motor Company who created a case and informed management at Jim Olson Ford, and it's been over a month and I still haven't heard back from Jim Olson Ford.
kentman70 (06/30/2020)
Nice place, friendly people. Attention to detail.
Jesse Duerst (06/27/2019)
Recently Leased a new 2019 Ford f150. Everything was great leading up to the lease/purchase. However, I was told it would tow 9,100lbs prior to signing all my papers. I even called the morning I was going there to sign the papers to ensure the truck was in fact properly equipped. I sit down with the financial person and get all the papers signed. The car salesman then begins to go through the truck with me and explaining all the instruments in the truck and then begins to tell me upon looking into the truck further that it was rated only to tow 7,600lbs. Nothing was done to rectify my situation and here I sit with a truck that I thought would tow up to 9,100lbs. Yes this truck will tow my camper, but I was still deceived and nothing was even attempted to rectify the situation other than being told it will still tow my camper.nnUPDATE: I felt I should give an update to my review as I have been contacted by the sales manager who was very apologetic to the situation. She is currently working with me to get me in a truck that better fits my needs. While I wish that this would have been done from day one I do appreciate her willingness to recognize the issue and take steps to make it right.
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