Map
Detailed Information
- Place Types School
- Address 3029 Fitchrona Rd, Fitchburg, WI 53719, USA
- Coordinate 43.0191977,-89.4746232
- Website https://www.diventures.com/locations/fitchburg/?utm_source=loca
- Rating Unknown
- Compound Code 2G9G+M5 Fitchburg, WI, USA
Openning hours
- Monday 9:00 AM – 7:30 PM
- Tuesday 9:00 AM – 7:30 PM
- Wednesday 9:00 AM – 7:30 PM
- Thursday 9:00 AM – 7:30 PM
- Friday 9:00 AM – 3:00 PM
- Saturday 9:00 AM – 3:00 PM
- Sunday Closed
Photos
Reviews
Diventures is the best spot in town for your kids' swimming lessons! My son adores Mr. Nathan and the whole crew at the Fitchburg location, and we love the scheduled open swim time!nnFive stars for patience, fun, and expertise. Highly recommend!
Overall I give it a solid DnRegistration - F. I registered a total of 4 times on different occasions (twice by phone and twice in person, at the location) and the STILL didn’t have my information accurately represented or registered for an actual class. My husband thinks it’s racially motivated, ie they don’t want a mixed race child in any of their classes, but I’d like to give them the benefit of doubt here because it’s really hard to believe so even though I’m African. Either way, it’s absolutely odd and frustrating. Worse still they couldn’t guarantee the classes that I’d signed my daughter into because due to all the screw-ups, that particular class was full.nChanging rooms - D. And only because they’re functional to a point... They have a family room but it leaves a lot to be desired. One toilet, one changing table (I mean seriously?!?), two or is it three...shower stalls. Good luck to those parents with little babies signed up for classes.nClasses - B. It’s the only reason I went back the second time. The water is kept at a good temperature for babies and the swim instructors are nice and knowledgeable. But unfortunately they essentially “kicked” my daughter out of future meetings because someone on registration messed up.nnNeedless to say, I’m looking into other viable options.
The place has a great location and the pool size is just right. We did aqua therapy in the summer of 2019 at Diventures (with OT staff from Communication Innovations) and it was a fantastic experience. However, we didn’t have a positive experience with the swimming instructor and some of the front desk staff. When we reported the matter, the management stepped in immediately to make things right. This makes us hopeful. Maybe with a new instructor and a better trained reception staff, we may return to Diventures in the near future.
When attending Diventures I had noticed some parents leaving their children unattended in between lessons at the pool and it had concerned me that some parents would act so recklessly, as at Diventures it is noted that there is no active lifeguard on duty, which means that individual responsibilities must be maintained over assumed safety measures especially between lessons/activities.nnThis being said, the staff are courteous, professional, and well trained. I followed the rules and had an amazing time. I will go to Diventures more and more. 5/5
Yesterday, my 6 year old beginner swimmer was released after a lesson to swim alone across the pool in water deeper than him without a handoff to a parent. Before his lesson ended, I had gone to change to get into the pool with him and there was likely less than 60 seconds between his release into deep water and when I found him, but he was alone and no one was watching him. This is the second serious safety issue I that has occurred within my child’s class in the past 2 months. I am not the first parent to remove a child due to safety concerns alone and after this; I feel it would be an unacceptable risk to continue with Diventures. Both issues were brought up with instructors, support staff and management without safety measures being addressed and I felt that the concerns of parents were minimized with both of these incidents.
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