Map
Detailed Information
- Place Types Car repair
- Address 1839 W Dunlap Ave, Phoenix, AZ 85021, USA
- Coordinate 33.5672874,-112.0988228
- Website https://local.firestonecompleteautocare.com/arizona/phoenix/183
- Rating 3.7
- Compound Code HW82+WF Phoenix, AZ, USA
Photos
Reviews
Friendly and punctual in my experience. Did a good job I think
Worst customer service ever. I asked if they can perform a oil change and check my tire because it keeps getting low. The guy states that it’s $20 for them to fix my tire. When I came to pick up my vehicle the only thing that was mentioned was I needed brakes. Ok perfect I schedule another appointment for brakes two days after my current appointment. Now when the man calls he states just to let you know you have a nail in your tire and states the same tire I been having a problem with. So I told the man that I need a refund for that $20 that I just spent because they lied to me. The man states well I don’t know if it’s the same tire it could be a new nail. No it’s the same one. Then he emailed me over my invoice Maisel completely different invoice in the original with the extra $400 on there. I will be contacting corporate because this is ridiculous they always try to pull something on people. My family told me not to go to Firestone and I understand why now.
Thank you so much to Brandon from Jersey for checking not just the tire with the low air but all 4.... you rock
Was told $101 after taxes for a wheel alignment. After 3 hours I was told they couldn't do a wheel alignment cause they had to adjust the arms an inch and a half. (Thats part of doing a wheel alignment) was quoted over $1,500 to do the job. They said parts needed to be replaced due to being "old and original parts" I barely replaced the parts in March. Reason why I'm needing a wheel alignment. First and last time I go there.
Great service. Friendly employees thank u
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