bp

Wow the lack of respect I encounter at this gas station was appalling. I went there to fill up, put my card in and started doing so. Well the pump all of a sudden went dead. I went in, asked if it charged my card (it didn’t), and asked what I should do? The girl behind the counter was shaken up and said she didn’t know. I left my name and phone number and said I would be back in the evening as I was going out of town. I was very understanding at this point because things happen that were out of her control. The gas station called me 5 times wanting to know when I was going to pay. Mind you this was for $7 of gas. $7! I went back around 5/6 pm and paid my $7 bill with a credit card. Today I get another call saying I didn’t pay. The call was from the original associate. She became very abrasive and said it was going to be reported as a run off! I told her I have a credit card charge, I parked right infront of the door and I have a very distinct car so she should check the cameras. She still said I didn’t pay. She then asked me to describe who took my payment and I did. I let her know the associate was missing a front tooth. Which she then informed me she was missing a front tooth and worked all that night... She still insists I didn’t pay. I informed her that I did pay and this is an internal problem, not mine. I told her to check their cameras and till and if they have further problems to have the manager contact me and I will come in with my credit charge. Never again will I stop there.

Car wash frequently doesn’t work, pumps are in a state of disrepair and are frequently bagged, and when there actually is windshield wiper fluid, it’s so nasty I wouldn’t dream of putting it on my car. Prices here are higher than most places you’ll see in Middleton or Madison. The attendants are rude and borderline creepy. I understand that working in the wee hours of the morning may be boring from time to time, but that’s no excuse for staring me down the entire time I’m getting gas.

Went to the car wash. For a drive through it does a nice job.

Very rude staff especially Karen. Trying to turn in a couple of lottery tickets and she gave me attitude the whole time like it was such a big deal for her to do. Other gas stations in town never have a problem. Not coming here again.

Car wash never is in working order. Angie at the front register told me the other car wash wasn’t running at the other gas station as well and was very short with me with a lot of attitude. Well I drove to the other car wash at the other gas station and sure enough it was working.