University Avenue Market

I almost gave them a 4 just because their entrances and general store maintenance (ie: flooring, tiles, etc.) could use some upkeep and/or updating but, I honestly save so much money in their meat department alone - that they deserve the full 5. Seriously, the quality of meat is comparable to Festival's but it's almost a full $1 cheaper per pound on some items. Mix in their weekly deals and BOOM! it's super easy to cook on a budget.nnAdmittedly, I do go to Festival still for milk, cereal, and some other random items - for how close they are, it's worth the drive if you have time.

I gave them one start because I need to write my review but I gave them 0 starts. On Saturday October 3, 2020, around 5:30pm I went to the deli to deliver some food and I was buying something for the Deli but was close. The lady was cleaning and she was explaining me that they close that day earlier. For no reason the Manager came and told me that I need to leave the store. I ask him why I needed to leave the store and he said because I was distracted her. But, he didn't ask me what I needed or what I was looking, No, he told me that I needed to leave. What kind of client service is this?? I was a client in that moment that I want something for the Deli but was close and she was explaining to me. I told the manager that was not the right way to do a client services and I ask for the phone number for his Superior or his boss but he refused to give the number. I ask for this information for the cashier that was in front of desk and she said that he was the manager. Nobody want to give some other information that help me to put my complaint. I live around the neighborhood for almost 10 years. I always like go to this supermarket to buy meet and deli food. But now for this that happen to me I am not to sponsor this supermarket anymore and I am going to talk about my experience in my social media and not recommend this supermarket.

Today I witnessed something that shouldnt happen to an employee in customer service as I have worked in customer service myself. I watched as the owner, his name is Paul (saw the name tag) yell at an employee if front of customers for, turns out, a funny mask that she had been wearing. It was referencing the grinch movie. He could of simply asked her to remove it and put on a new one instead of yelling at her the way he did. Disrespectful and rude not only for the employee but customer experience as well. I will no longer be shopping here.

People are nice easy to find what your looking for. They have their own meat shop and bakery excellent.

Best meat in town. And I don't have to walk far in the store to get everything I want. same with parking not far to walk.