Costco Tire Center

Great service every time we stop here. Even when they are swamped, when it’s our turn we are treated very well. Over the past 3 years, we have purchased, replaced and seasonally switched tires on 4 vehicles. Free rotations are a plus for us as well. Costco Tire-Green Bay has more than earned our business & trust. We go no where else for out tire needs, and strongly recommend them.

Terrible customer service at the return center. I was waiting in line for 35 minutes. I had two tires replaced at one costco a few hours away due to a flat tire and then two closer to home. They said I would be able to get the discount for buying four tires if I replaced the other two within two weeks. So when I scheduled an appointment for the second pair, I had paid before getting the service done, the worker said I would get the discount when I picked up the car. They did not give us this discount when we picked up the car. I am trying to get the refund and are telling me that I need both receipts which is fine but I dont have the first one because the service was done on a family members car and is with them. They should be able to look it up on account.

They have best service here and all the staff are super knowledgeable!! They stand behind their work and the road hazard warranty is the best! They have amazing pricing on tires and have rebates all the time. If u need new tires u should come and check them out!!!

They have terrible customer service. I bought brand new Michelin tires four months ago and when I came in to get my tires rotated, the man noticed that my back tires had completely warn down bald! Now, I don't understand much about tires and asked the man why this would happen. He had no clue, he was bewildered that they were so bad. I sat inside while they looked for about an hour and a half not knowing what was happening. Then they finally came out to tell me they didn't know what to do, and they needed the manager there. I came back a few days later and waited another hour and a half for the manager to decide. He came out saying that he had no clue why it was that bad and there is nothing that he could do. I understand that the insurance doesn't cover abnormal wear, but he offered no other option, sympathy or discount, just told me I needed to buy two new tires for $400. Or buy four new tires again, to get $70 off.nI left super discourage, I went to a mechanic and it was just an alignment problem. I fixed that problem and decided to see what other tire shops had to offer. I went across the street to Discount Tires and I never felt so cared for. I explained my situation and they were surprised that Costco didn't do anything about it. Especially that my tires made me a dangerous driver when it rained or snowed a little (and we were in the winter months, so it snowed a lot). They saved me about $100 on the two new tires! On top of that, their customer service was phenomenal! They offered coffee as soon as I walked in and always used my first name. I was able to watch them work on my car in a very clean and open environment. They provided the same services as Costco, but faster and cheaper! I was in and out of the shop in less than 30 minutes with a smile on my face knowing that my car was cared for.

The bee's knee's AND the cat's pajama's.