Home United States Wisconsin Big Bike Parts, Inc

Big Bike Parts, Inc

2300 Pioneer Ave, Rice Lake, WI 54868, USA

Map

Detailed Information

Place Types Car repair
Address 2300 Pioneer Ave, Rice Lake, WI 54868, USA
Coordinate 45.476952,-91.741366
Website http://www.bigbikeparts.com/
Rating Unknown
Compound Code F7G5+QF Rice Lake, WI, USA

Openning hours

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

John D. (09/15/2020)

Bought a $379 light bar and had the shop install it. On the ride home one of the light covers popped off on the top and the other rated. I took it back to the shop and was told the design is just bad it has a small tab that holds the light cover on the top and a small set screw on the bottom. Long story short big bike parts wants me to pay to have them removed, pay to ship them back then wait up to 4 weeks for them to decide if the issue was from me or design flaw then pay to have them reinstalled. I just want my money back and they refuse to do it. Waych what you by from them they earased my light bar review on the site. They do not honor their 1 year warranty!

Steve Greene (06/20/2020)

First class customer service. Thank you to Brad and the team. Much appreciated. I will be back!

aswasis (07/01/2016)

Paid for 2 day shipping. They entered the address wrong. After i called to complain. I was greeted with it was my fault. Made a point that my wife was a problem case for them.. Very insulting!nTracking was a bad joke. I was told that it was my job to track it. Told them at my age I had to track anything before. They don't do that they told me. The UPS delivery driver puts in a default code...Name is incorrect or address. Big Bike Parts stuck on the 'name was given incorrect' even tho later once UPS investigates they put in updated code... and found address was incorrect was the reason. Not name! So. I followed back with them about all this and time wasted to get these answers so can get my shipping refunded...Doesn't matter! Big Bike Parts Inc customer service said to me. Its only extra $10 i paid for to have it on Friday instead of Monday. Wow! If $10 is so little why don't you quickly offer it back to me since you entered the info wrong to begin with? Right!!! I was greeted with ..On your next purchase we'll do something for you. SCREW that! I'm thinking...nThey ship so many packages they know all this I'm sure...nAll to say they are not willing to take credit for their mistakes. Wasted my time and money. No refund. My money is no value. Service stinks too. Buyer beware!!

Lonnie Tutsch (09/18/2018)

I purchased a Hopnel Tank Pouch from Amazon and fulfilled by Big Bike Parts. The zipper broke while under the warranty period. I contacted them and was told it will not be covered because BBP doesn't manufacture the zipper, only the leather pouch. Well, who attached the zipper to the pouch, you guys do? Very poor business practice to hide behind that excuse. No attempt was made to make it right and I was told that I would not t a new pouch!!!!