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Fast Tax Solutions Lake Havasu arizona

500 N Lake Havasu Ave C104, Lake Havasu City, AZ 86403, USA
+1 928-505-1040
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Detailed Information
  • Place Types Accounting
  • Address 500 N Lake Havasu Ave C104, Lake Havasu City, AZ 86403, USA
  • Coordinate 34.4894591,-114.3471941
  • Website Unknown
  • Rating Unknown
  • Compound Code FMQ3+Q4 Lake Havasu City, AZ, U
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Fast Tax Solutions Lake Havasu arizona
Fast Tax Solutions Lake Havasu arizona
Reviews
Paytne Hecker (02/27/2020)
First I want to say Donna is the best. Always helps with my taxes and does phenomenal. Barbara however is anything but phenomenal. After asking for them to email previous tax returns, she told me it was my fault I misplaced them (which I’ll give her that) but that they don’t have time to do such tasks and that I shouldn’t expect for them “to jump through hoops” in a tone of voice that I have NEVER experienced in the customer service industry. She was nasty. When asking for a manager, she proceeded to tell me there is no way the manager could ever answer the phone because she is too busy and when I asked for the managers name she proceeded to hang up on me. And then when I called back, I was blocked until they finally answered and transferred me to Megan, who said she stood there and listened while Barbara spoke to me and was defending her even saying she didn’t hang up on me. In the end, Megan helped me and had way better customer service skills. Again, this has been an incredible experience. Never in my life have I received that level of customer service. Please hire new staff. Im sure you’re losing customers because of Barbara. She offers anything but solutions.
Staci Hall (03/21/2020)
Donna is awesome love fast tax solutions
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