Cody Chevrolet

My visit was to the body shop for a bumper replacement through insurance. Working with the staff was very smooth and pleasant. I very much appreciate that the supervisor pointed out a ding that happened while they had the truck and he offered to have it fixed. Had he not said anything, I might not have noticed it for some time--that type of honesty is sorely lacking!nnI will use and recommend Cody for all my repair work!!

Great service. Needed a last minute ride to my house because my schedule changed, then Dylan let me know it was done and came back and got me at a time that worked for me. His flexibility and great customer service was just amazing

After doing our internet homework my partner and I found a vehicle to try at Cody Chevrolet. While that wasn't quite the one we wanted, the salesman, Duane listened to us and had just the truck we wanted for our business and pleasure needs. He did a great job and we are grateful. After that our experience all went downhill.nThe sales manager assumed he knew our financing wishes. We thought it would be an easy fix to call him and correct it however, after three phone calls in two days, that all went to voicemail and no call back, we were left frustrated. Given the corona virus we wanted to be in the office as short a time as possible. Not so.nWe were picking up the truck in the afternoon and the salesman called at which time we corrected all the information. Upon arriving that afternoon nothing had been corrected and all the paperwork had to be printed over. I (a female) had done all the financial research with our bank and when I corrected Mike the sales manager, he looked at my partner ( a male) for verification that I was correct. Both my partner and I were purchasing the truck but throughout the entire process I was ignored and constantly reminded that my partner was the Principal Buyer. The way I was treated was demeaning and insulting. I have purchased many vehicles and homes on my own and never been treated this poorly. When we finally got outside my partner apologized for how I was treated. So obviously, I was imagining the poor treatment.nI emailed both the sales manager and the owner Mr. Cody. The owner did reply right away only to give the number of years his manager had worked for him and to say that he was stressed with so much work. Those are excuses Mr. Cody. In the future the correct reply would have been , we messed up, we will try better.nMike did call and apologized and offered to talk about it. When I called back I got voicemail again and decided I'd already wasted enough time. WE won't be back.

Jay and Mike are the best! They gave me a great deal. I love my new Trail Boss!! Thanks again .

Hardly any wait time! Warm show room back open. Drank provided coffee and enjoyed WiFi while I waited!ud83dudc97ud83dude4fud83cudffd