Walgreens

I have never left a negative review, but in COVID times, health information is important. I got a flu shot and asked the pharmacist, Mi, if she could sanitize her gloves before she gave me the flu shot. I asked her because we entered a separate room for the flu shot and her hands had touched at least one door handle. She didn't wash/sanitize her hands after touching the door handle. She just put the gloves on, which is why I asked her to sanitize her gloves. She was rude, made condescending comments, and complained about how it would take the alcohol a long time to dry. She was unprofessional and made me very uncomfortable. I work in a hospital and what I asked of her was basic sanitation practice. Bottom line: no matter where you go to get a flu shot, make sure whomever is administering it is conscious about sanitation. When it's about your health, speak up!

Anyone who complains about this Walgreens has not been to the Walgreens on 12th by the Lowe’s. When I was getting my prescription at the other Walgreens I could not get fill refills. I would have to get 2 individual scripts and they could not tell me why insurance was not covering it. I brought the Rx to Walgreens on 4th and they were able to fill my refills and the pharmacy staff just seemed overall more friendly and much more knowledgeable. This Walgreens is the best in the city hands down.

Very helpful staff. Belinda is awesome!!

Staff super nice. I always fill my meds here but today I am very upset because they are saying there is no record stating I filled my script here so now my meds are lost and I need the rest of my medicine. What do I do now. It's there mistake!!! I never had problems or had to get only a partial refill anywhere else only Walgreens won't give me my whole script. It's a real inconvenience for me to have to go back and forth. I really wish they would change the policy. They say it's the insurance but it's not. Because I talked to my insurance and they told me I should be getting my whole script. Like I said other pharmacy never have filled done this. If it says 70 that's what I get not just for 30 days.

Lee Ann in Beauty and Albert (possibly Manager) were extremely helpful and knowledgeable on products and sales. They also had great customer service skills. They easily engaged me and were so friendly. My husband and I are a small business owners and I understand the importance of quality customer service. I really appreciate the effort. Thank You!!