South Burlington Mazda

South Burlington Mazda exceeded all of my car buying expectations. From my sales guru, Tom, walking the lot with me, talking with me, and listening to what I REALLY wanted; to Celeste working her magic in financing, and making all the dollar signs line up to get me in the car of my dreams. Thank you all so much. I highly recommend South Burlington Mazda and go see Tom!!!! :-D

The worst car buying experience I've ever had!nnI spent the entirety of this week working with the sales staff to purchase my dream car. I had bought a car from them previously and had a fantastic experience, so I was eager to return.nnI walked into the dealership knowing exactly what I wanted, and exactly how much I could spend on it. I offered a fair price for the vehicle, and scheduled an appointment to sign for it.nnI pulled into the store 2 days later to see that my dream car had been sold, and the sales staff-member that I had an appointment with, wasn't there. I was frustrated that they didn't communicate with me that the car had been sold ahead of time. Otherwise, I would have come in at my own convenience to look at other options. Instead, they wasted my time, and insulted me with lies.nnI gave the GM the opportunity to fix the situation privately by sending him an email explaining the situation. Despite everything, I also made a more than fair offer on a similar vehicle.nnInstead of addressing and apologizing for the mistakes he and his employees made, he listed excuses, wasted more of my time, and acted as though I knew nothing about car sales.nnAt the very least, Auto Saver Max could have informed me that the car had been sold. Saving me a 4 hour drive to Vermont.nnI expected to be treated better seeing as I am a return customer. They are the definition of sleezy salesmen, quick sales come before good customer service.

Eric was very helpful in what was my first time going through the process of getting a newer used car after years of driving around old Subarus. Entire staff helped me get into my nice new(ish) Chevy Malibu as quickly as possible! A couple people were even there after closing time to finalize my paperwork, really went above and beyond.

Hassle-free way to sell my car! I had planned on selling my car on Auto Trader. Instead I used the Kelley Blue Book instant offer button from Auto Trader which led me to a cash offer from Autosaver MAX in South Burlington. The process was simple and they bought my car in the Kelley Blue Book range I was looking for. Would recommend to others and would also do this again myself.

I agree 100 percent with the last review. HORRIBLE SERVICE . I Tried to buy a car I saw online. Contacted agent MIKE, whom got right back to me with my questions on a Thursday, and set up a call for Friday. He never called me Friday. I gave him the benefit of the doubt , waited and heard nothing until Monday. On Monday I asked a few questions and made a reasonable offer on the car. He said he had to talk to a manager another 24 hours goes by, On Tuesday he comes back with 500 off the price. I like the car, and say OK, but can they register it . He asks ME how much it costs to register, I answered and now its Wednesday afternoon and I still have waited for a call. You cant call him, his voicemail is full, you cant text, he doesn't get back to you, you cant speak to another rep because he started with you. The moral of the story? In 2 hours at another dealership I bought the same car, and its being delivered . I dont know if you didnt want or need my business... but I got the hint. I went elsewhere and was treated like my business was important.