Map
Detailed Information
- Place Types Car dealer
- Address 1620 Shelburne Rd, South Burlington, VT 05403, USA
- Coordinate 44.4287586,-73.210515
- Website https://www.heritagetoyotacars.com/
- Rating 4.7
- Compound Code CQHQ+GQ South Burlington, VT, U
Openning hours
- Monday 8:00 AM – 7:00 PM
- Tuesday 8:00 AM – 7:00 PM
- Wednesday 8:00 AM – 7:00 PM
- Thursday 8:00 AM – 7:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
I recently had a recall fixed on my car as well as two new keys made. The process for dropping my car off and getting a rental was very straight forward and quick. When I was called to say my car was done I was told I needed to pay over the phone as they would be closed by the time I was able to drop off the rental and pick up my car. He then told me the total and I was shocked as I had asked how much the keys were going to be. They told me how much the keys were but didn't tell me that they charge an hours worth of labor to make the keys. When I alerted them that this fee was never brought to my attention they waived the labor fee. Great customer service and easy to deal with, just make sure you know all the costs up front. :)
Showed up for an inspection-that got me scheduled for the very next day which was a huge surprise! They got me right in and real quick to come out and let me know that everything was done except I failed for a very basic electrical issue. I had some customized wiring which they allowed me to correct and then they quickly and very efficiently re-inspected my vehicle and sent me on my way, no additional charge! This is as good as it gets. Heritage sets the bar!!
Great experience buying my Rav 4. Bernie was very helpful and courteous. My only disappointment was that he couldn’t negotiate a little lower price. But I would highly recommend Heritage Toyota
Drop off process for service was a little confusing due to COVID but service has always been great!
Heritage Toyota has always been good to my husband and I since I bought my 2018 Toyota Sienna from them almost 2 years ago. Brandy was super in listening to my complaints and having them fixed or setting the parts to be ordered and then scheduling to fix them. I am hoping I continue to deal with Brandy or Katherine throughout my experience. Thanks again guys keep up the great customer service and great work.
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