St. Johnsbury Chrysler Dodge Jeep Ram

Great people to deal with if you need anything fixed or serviced brett is the guy... Highly recommended

Bought a used vehicle.n- Sales decent until notified of damage unnoticed until I got home, then no communication back.n-Finance couldnt get me a better rate than my own bank but threatened to change the sale price if i didnt go through them (this was bs and my own fault for accepting it, but still)n-Also fun note: look through all the names of people who left 5 stars and try to convince yourself they're real people lol.

Since coming home from being stationed in Colorado Springs we’ve been going to St J Jeep Dodge for servicing our 2018 Dodge Grand Caravan. When we purchased the vehicle last July, we bought a 60 month maintenance and oil change warranty through MOPAR and we were told it would be honored at any Jeep Dodge dealership in the US. When moving home to Vermont all I needed was a copy of the warranty, which I gave to the service department when I started scheduling appointments with them as of January 2020. Yesterday my husband brought the van over for an oil change and tire rotation and even though when I made the appointment I repeatedly told the girl we had it covered, they told my husband it was $62 and change after the appointment. He paid it without an argument, I found out this morning and I called over to speak to someone. I was told by a sales team member that service is closed on Saturday’s, which is fine - and that since they just changed ownership they wouldn’t be honoring a warranty purchased at another dealership, even though that wasn’t the case previously and it’s a MOPAR vehicle protection plan through FCA US LLC and not through the specific dealer. I’ll be calling them Monday to speak with someone in service but honestly be careful when dealing with these people. They don’t seem to care about customers, especially repeat customers. Consumer be warned.nnEdit: Monday (November 9th) I not only got in touch with the service department quickly but I also had someone on their social media reach out. I got a full refund and was explained that with the dealership ownership changing hands meant notes on previous customer profiles did not transfer. The gentleman I spoke with also assured me that the dealership will be honoring the warranty and apologized for the confusion. I edited my original one star review to a four star review based on my interactions with service on Monday.

Bought my car here. They r very good about getting u in for service and other problems very nice friendly people work here.

This Dealership is Awesome!!!!nEveryone is super nice and the deals are smokin hot. They honored everything the said they would over the phone. Way worth the drive! I also want to give a special shout out to the salesman that made this deal possible. Thank you so much Travis for making my truck buying experience perfect.