The Pink Crab

ReviewnFirst and foremost I’d give a 0 star if I could!nnI don’t ever write reviews but I felt very compelled to share my experience with the store. On a cloudy rainy day at the beach I decided to find and visit this store. When we arrived it was raining. We pulled up right directly out front of the store. Not knowing if we needed to pay for parking (because of the time of day and time of year) I ran up to the steps and ask if we had to pay for parking. Before we even got an answer, while still on the outside steps, we were barked at to use the hand sanitizer at the front entrance. So we did. In the rain we went back out to pay at the meter. After about 5 minutes standing in the rain I couldn’t get the meter to work. I went back inside and ask if someone could help and what number parking spot I was in. An employee told me it was on the spot. So I went back out in the pouring rain, again, made sure I was putting in the right number and tried again. Frustrated and really wet at this point I went back in and asked if there was a trick or someone could tell me what to do. An older blonde employee followed us out stood in the rain about 10 ft away from us and finally after I was getting mad she offered and told us there was a parking spot for the store available in the back. Seriously?!?! Like I couldn’t have been saved all the trouble and told that sooner?! So we parked out back and ran into the store. Sanitized again so we wouldn’t be scolded like children and started looking around. We were not once greeted. We were not once asked if we needed help or a dressing room started. We look around for about 20 minutes. Side note if you’re a 6/8 S/M don’t even bother! The store is completely picked over in those sizes. The store is the size of a shoe box too. So that doesn’t help. I would NEVER patronize this business. The ONLY reason I even looked around was because it was pouring and we drove 45 minutes to get to this shop. HORRIBLE service and a very RUDE employee (older blonde lady). I don’t know why we were treated this way. Could have been cause I was with my biracial niece , which by the way her skin was crawling the whole time cause she was afraid this was directed at her/ or because of her!! Infuriating!!!!Or that she was having a bad day herself or this shop just sucks but if I were you I wouldn’t even waste my time going here and certainly don’t patronize them. And should you choose to still go after reading this let’s just say you’ve been warned!!!nnPS-there’s a place in Fenwick Island called Float-ers with Lilly. All you Lilly lovers...go there. Patronize them.nnDear owner, I visited on September 9 around 3:15 in the afternoon. You should probably have a talk with the older lady working that day. She’s making you lose business BIG TIME!

Sale! Always makes shopping here better ud83dude01

When my wife and I entered we had to initiate contact/conversation with the employees. When an older woman came in a few minutes later they greeted her immediately, asked what she was looking for, and went over the specials. Seems there is a type of profiling being done with potential customers. It was a nice clean store but it was quite warm and my wife was a bit disappointed with the selection.

I have never written a review for a store, but I felt compelled after my experience at The Pink Crab. Because I was not the “bigger fish” ahead of me buying 8+ items, the staff did not feel the need to check on me once as I was trying on items. The sales clerk did walk back several times to glance my way, but it felt more like she was instructed to watch me to be sure I didn’t do anything of concern than to see if I needed assistance. My own mother had to go and find other sizes for me!! I would have purchased from the shop, but chose not to because of the extreme lack of customer service.

Good if you like Lillys clothes. Not for men.