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Mishimoto Automotive

7 Boulden Cir, New Castle, DE 19720, USA

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Detailed Information

Place Types Car repair
Address 7 Boulden Cir, New Castle, DE 19720, USA
Coordinate 39.6858882,-75.5720735
Website https://www.mishimoto.com/
Rating 3.9
Compound Code MCPH+95 New Castle, DE, USA

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Reviews

Lost N Da Swamp (07/01/2020)

These dudes rock I ordered a 180 degree thermostat an 2 days after install it wouldn’t get above 156..... called did the little warranty page an bang new one is on the way ! Going to order a thermostat for everything I own now .The man on the phone was great got straight to the point an my trucks a beast an needs all the help it can get to survive my right foot (12.9@110mph 1/4 mile time 2 wheel drive 4 door 8ft bed ram with Cummins power an that’s on the street setting hehehehehehe need slicks

Heavychevy (09/21/2020)

About a month ago I had a part break from the oil catch can. this problem was resolved fast and new part was on my door step in less than a week. just recently i had a issue with my Intake. with excellent email response times and different approaches to try and solve the problem we were unable to solve the issue. Mishimoto then reached out to Phastek Performance(which is where i bought the product from) to find a solution. after a few weeks of emails between both companies my problem was resolved. i want to give a special thank to Jesus Zamudio for going above and beyond and taking care of my issue. Jesus reached out to phastek, and even called them when the email had not gotten a response fast enough. Mishimoto should be happy to know that guys like Jesus Zamudio stand at the front line of customer service providing excellent customer care. thanks for all the help.

Zach Sutfin (11/02/2020)

Make sure your part fits your vehicle and is 100% what you want, cause if not they will charge a 12% restocking fee and make you pay for shipping and handling for the return... Now im out over $100 for a radiator that their website said would fit my Automatic car perfectly, which was a lie it was only for a Manual vehicle but would fit my car if I spent another $150 added onto the already $450 bill. Thanks for nothings Mishimoto. Love yalls products just wish yall helped me out a little with the return fee so I wasn't out of pocket over $100 for a radiator that didn't fit my car!

James Finner (08/19/2020)

This place has the best products. Easy to order. Most things are no more than 3 days from order to in hand

William Pitcher (07/24/2020)

The Mishimoto Lifetime Warranty is the real deal! More often than not, policies like these are just smoke and mirrors, and when it's time to walk the walk, all kinds of asterisks and conditions magically appear. Not the case with Mishi! As a matter of fact, I bought the parts on Ebay four years ago, and they still offered to replace the particular item free of charge. All I had to do was pay a nominal shipping fee, which is more than fair considering they are replacing the part. Special mention to the customer support team, who replied to all my inquiries promptly, politely, and professionally, even encouraging me to submit a warranty claim when I originally thought I might not meet the requirements. Great experience all around, buy from Mishimoto with confidence and faith in their guarantee!

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