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European Wax Center

5603 Concord Pike, Wilmington, DE 19803, USA

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Detailed Information

Place Types Hair care
Address 5603 Concord Pike, Wilmington, DE 19803, USA
Coordinate 39.833799,-75.54211
Website https://locations.waxcenter.com/de/wilmington/wilmington-0355.h
Rating 4.5
Compound Code RFM5+G5 Wilmington, DE, USA

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Reviews

Gi Gi (11/09/2020)

Had my first wax here and SO happy. My brows look amazing & shaped perfect. The skin prep makes such a difference with waxing and my skin not being ripped off! Highly recommend Kat J for excellent, professional services.

Leslie Rivera (07/20/2020)

When i first starting coming here it was nice and i loved it. However yesterday was my first problem i encounter with Sheila she works at the front desk. She was rude and did not help me with my situation that i had called about. She gave me the run around never answered me correctly. I asked to speak to the manager she couldn’t even give me the managers name. I’m not even sure if she even told the manager my concerns of which i have. My concerns have not been resolved yet. I contacted corporate because of Sheila. She was very unprofessional and no customer service at all!! One thing i know about European wax center they have a high reputation about their place and customer service is a HUGE must. The expos went their yesterday with Sheila was not good at all. I’m very disappointed. Because of this i will not continue my services no longer with this wax center. I still have my major concern to resolved. So hopefully the manager from this center will be contacting me soon. Disappointed and dissatisfiednnFollow up on this...nThe manager Rachel Called me and settled my concern. She was great with communication and with customer service. I will continue my service with European wax center. Like i mention before they are very great at accommodating there clients. However Sheila needs to work on her customer service!

Stephanie A. Federer (10/25/2020)

Manager was super friendly and very accomadating. Went out of their way to help me. Perfect day for a drive ud83dude97

Arianna Wisher (09/07/2020)

I Love Coming Here For My Wax. I never had a Problem With Any Of My Services , Briana Is Very Good at What She Does !! She talks you Through the process . It is very quick and easy ! I highly recommend Briana especially if you never been before & you wanna go . You’ll have a great first time with her . It does not hurt at all the more you go the less the pain will be & all of there products are great !! I’ve tried the polish , Body wash , serum & the wipes !! Love them all