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Union Park Honda

Service & Parts: 1190 North Dupont Street (hours below Sales:, 1704 Pennsylvania Ave, Wilmington, DE 19806, USA
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Union Park Honda
Union Park Honda
Union Park Honda
Union Park Honda
Union Park Honda
Union Park Honda
Union Park Honda
Union Park Honda
Union Park Honda
Union Park Honda
Reviews
Markisha Greene (11/25/2020)
On September 3 I had service done on my vehicle. My receipt reads “tech replaced power steering pump, pressure lines, timing tensioner and timing belt with Honda genuine parts”. Yesterday 11/24/2020 my car broke down. Today Rob ( the Honda service center manager) advised me that my timing belt broke. I was confuse because again I have a receipt from September that shows this was done. After Bringing this the Robs attention, he brought it to my attention that something else was done, and that my receipt is wrong. Now I’m out of a vehicle. My daughter starts hybrid learning after thanksgiving. I literally have no transportation to get her back and forth to school. No transportation To anything actually. For union park Honda to even check to make sure nothing else is damaged because of the timing belt I have to pay them an additional $500.. TO LOOK!!! Again this is all for something I paid for. My receipt shows that this was done. No ownership was taking. No resolution was offered to me. I could literally cry with this terrible customer service I’m going through right now I would not advise anyone waste time going to their service center.
Jim Schmidt (11/17/2020)
Mike McDaniel is the nicest salesman I have ever had the pleasure to work with. He takes his time and never makes you feel rushed.nSeptember 2020nI purchased my third Honda Odyssey from Union Park and Mike McDaniel was my salesman. This is my fourth purchase from Mike. Three vehicles for me and one for my daughter. Also, I have referred two friends to Mike and they both told me they bought cars and were very happy with the service.
Kari Murani (06/24/2020)
One of the very best car buying experiences I’ve had. Everyone I encountered at the dealership was friendly and helpful. Oliver assisted me with leasing a brand new Honda Pilot. His communication was very prompt, straight-forward and not-at-all pushy which I greatly appreciated. No silly sales tactics here, they were actually willing to negotiate with me unlike another Honda dealership I had visited. I told Oliver what I was looking for and he helped make that happen. I also appreciate Jeff (Sales Manager?) working with me as well. Anthony made the paperwork process a breeze! It was quick and painless ... and I loved that he let me know what some of my options were but wasn’t pushy about selling anything extra. One important thing that I noticed about working with Union Park Honda is they want to make sure you’re getting what you want and you’re happy. When negotiating and going over figures, both Oliver and Anthony ensured I was clear with everything. If you’re looking for a Honda, I highly recommend Union Park. I’ve already recommended them to a few family members.
Carlos Vargas (10/31/2020)
I have been dealing with Honda for a while, the service, excellence and professional attitude is unequalled! Milly is so very pleasant, personable and such a great help! I couldn't imagine going anywhere else for service! Keep up the great work Honda!!!
Betsy S (08/27/2020)
Union Park has been around since I was a kid. My grandfather bought all his vehicles at Union Park. My son came in last night. He has been through numerous used vehicles with mechanical issues. It was time for him to get a brand new car. Since it was after work time was not on his side. We live in Dover De. The deal didn't get done until today. His wonderful salesman named Oliver drove my sons brand new vehicle all the way to Harrington where he works. Great job Union Park. Thank you My grandfather would be proud! Thank you Oliver for your kindness.The car is absolutely beautiful! P.S. not trying to reveal my age but MY first brand new car was from Union Park Pontiac!! :)
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