Home United States Delaware M&T Bank

M&T Bank

100 N James St, Newport, DE 19804, USA

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Detailed Information

Place Types Atm
Address 100 N James St, Newport, DE 19804, USA
Coordinate 39.7148717,-75.6094712
Website https://locations.mtb.com/de/newport/bank-branches-and-atms-new
Rating 3.3
Compound Code P97R+W6 Newport, DE, USA

Reviews

Shannon Goeckerman (07/26/2019)

This bank is awful. I have gone to this bank for a year and this month my card was hacked twice. I went there with my mom to get more information on the charges that were made on my card. A lady that claimed to be a manager, but had no badge on, called me irresponsible and my mom a bad parent for giving me a debit card. I am 16 and have worked since I was 14 and it was a shared account with my mom. It was all my money on the card. She then said that she wouldn’t give me a new card because I’m not responsible with it. This lady was extremely rude and even the guy that was originally helping us was rolling his eyes at this lady. Do not go to this bank to talk to someone about your account go to another branch.

Bloke 24 (10/02/2019)

Warning do not go to this bank Terrible customer service, I was told couldn’t withdrawal funds because I changed my mailing address even though my Address on Id matched check I deposited 5 days ago. Also the check I deposited was and M&T bank check. Then they tell me because it’s a new account I need to speak with the manager that opened the account at a different branch who left early for the day. While speaking with someone at customer service desk Karen a teller came out of nowhere and says there’s nothing they can do and sighed, I told her didn’t have to sigh first of all it’s rude to have this behavior in front of a customer. she yelled and said she’s pregnant and can do whatever she wants. I told her she has bad customer service and she called the cops and tells them I won’t leave. At this point I start laughing and exit the building. I get home cops are there and I told them I don’t understand why cops where called to begin with he tell me not to return to that branch. I”ll never return to this branch and am closing my account with M&T bank.