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Dover Federal Credit Union
Dover Federal Credit Union
Reviews
Jason Steele (04/16/2020)
Used to be a great bank to deal with. Dover FCU still offers great rates on loans. However, the Smyrna branch seems to have problems with attention to detail and messed up my deposit.
Tiffany Davis (02/05/2018)
I love my credit union Dover Federal.....always amazing people and willing to help me 17 year relationship with them and the never failed me....
Whatever Works (03/03/2017)
Chris and the rest of the staff at the Smyrna Branch are very Good.When you walk in to the branch you automatically have Good sense of direction.If its not something you read on the way in to the Credit Union that gives you guidence,It is because of the knowledge and warmth of the staff upon walking in the door, That helps points you into the right direction.Going into the Bank isn't about cashing checks and making loans,Its about making members throughout the local community Happy on all aspects.They Truly put the word Local back into our local Credit Unions.If a Day comes when I walk in to my local Branch and I don't see the Wonderful ,Team player faces that I'm used to and especially Chris,i surly will look for another place that believes in keeping Good help..Thank you again for having Chris serve my needs at my local Dover flu Branch in Smyrna De
Jessica Monahan (09/29/2018)
They never answer the phone even at the extension they leave for you. Online website never works. charge an outrageous fee to pay your loan no matter how you pay it. Paid off my loan was told my title would congee in the mail in 6-7 weeks to later find out they held for a .63 balance that shouldn't have existed. They input everything incorrectly and customer service is terrible. Go elsewhere.
Stairrwairs new (04/03/2019)
Horrible customer service. We waited 20 minutes before someone even acknowledged us shame
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