Colonial Motors Inc

I will say that the purchasing experience was smooth but they don’t care about getting your tags to you once you’ve purchased the vehicle. We bought a truck on JUNE 26th and our temp tags expired AUGUST 24th. At the initial purchase, we were told tags would come in a week or 2. A few weeks go by, and still no tags. So my husband reaches out and they’re like “oh, we need the weight & vin number” first off, how do they not know the information for a vehicle they just sold us? Secondly, no one told us we needed to provide that in order for them to get our tags. We suspect they dropped the ball on filing the paperwork to get us the tags & used that as an excuse because that makes literally no sense to ask us for information on a vehicle THEY sold us. We gave them the weight & vin on 8/20 and now it’s SEPTEMBER with no tags on a truck we purchased in JUNE. We are aware the dmv is backed up but they failed to file for our tags initially causing a further delay. Absolutely unacceptable. ETA: After looking through our paperwork, I found a copy of the POA for them to get our tags & this proves they dropped the ball on getting our tags. No where on the form does it have the weight needed either, just make, model, & vin. Would have rather they just owned up to their mistake instead of pretending they needed information from us in order to complete the paperwork.

Purchased a 1998 Mazda B4000 in January. Great running truck. Returned in June to by a 2014 Dodge Grand Caravan. The team at Colonial Motors is the absolute best I've ever dealt with and goes above and beyond to make sure you're in a safe vehicle that meets your needs.

Jabi, at the Dover location, went above and beyond to make our car buying experience easy, manageable and pleasant. He got us a great deal and interest rate on the vehicle our family needed, making sure that the payments were within our budget. We are very pleased with Colonial Motors and will be going back the next time we need a vehicle. I highly recommend Colonial Motors.

AMAZING experience! Jabi went above and beyond for us to help our son get his first car. Super friendly and honest! Prices are great as well!

Everything went smoothly great communication and help..A++++++ all the way.. love my car ..first class establishment..