Price Acura Dover

It went well

I recently purchased a used car, probably a trade in, from Price Acura. I bought the car sight unseen online from 2,500 miles away! The entire transaction was online or over the phone and was trouble free. I flew in to pick up the car and found it to be exactly as represented, serviced and ready to go; even had temp plates assigned! The salesman, Michael W, handled the entire transaction from beginning to end and even picked me up at a nearby motel. Need a car? Try Price Acura/Honda first! :-)

I have no idea what has transpired here, but it is not good for customers. I have frequented this establishment many times for service and purchases. However, within the last couple of years, I have received nothing but disappointments. The service department gives incorrect pricing quotes, the service advisors are defiant, and the managers are always unavailable. It is really unfortunate as this is the only Acura service department in this area. However, I will drive upstate before I am insulted, unappreciated, and undervalued again. BEWARE!!!!

Great customer service. Colleen was friendly and knowledgeable when I went in to get an oil change.

I was very well taken care of when I brought my Acura in for a recall service. Very comfortable and accommodating waiting area with snacks, coffee and soda. Jeremy was a pleasure and kept me well updated while I waited, he was also very helpful with explaining everything relating to my car. I will definitely look at this dealership when I upgrade to my 3rd Acura. Will have my car serviced here going forward. Thank you Price Acura!