Winner Ford

We bought a 2020 Expedition Limited, and Charles was an exceptional sales associate. They were very eager to work out a great deal and made the whole experience very pleasurable. You have a prize with Charles Bailey! Good employees are hard to find and Charles is definitely a keeper. He left us with a very positive and enjoyable experience. Thank you Charles for keeping us laughing! We will be sure to look you up on our future purchases.

Bought a used suv thinking I was getting a good vehicle from a reputable dealership. I was wrong. My truck has been in there shop six times since I bought in December last year and has needed $9000 in repairs. Now I'm stuck with a payment and atruck I can't afford to fix anymore. Definitely would not recommend buying a used car from them.

My wife and I decided to get a new car. We scheduled appointments at several dealerships and spent an entire Saturday shopping for what we thought we wanted. We did a lot of research and comparison shopping. When we got to Winner Ford and starting working with Charles in the sales department, we had to take a serious pause. We walked in to the dealership with our mind mostly made up, we were all but set on a purchase at another dealer. Charles worked with us through what we wanted to look at. We then decided to look at a few vehicles we hadn't considered. We had Charles running all over the dealership (literally, he was running for us!); we test drove at least 3 vehicles. We were so impressed with Winner Ford and the entire shopping experience that we canceled two other appointments we had. We narrowed our purchase decision down to two vehicles between Winner and another dealership. In the end, my wife fell in love with the Hyundai Venue Denim Edition. We were so impressed with the professionalism and fantastic job Charles did that we couldn't purchase a car from anywhere else. Great job Winner Ford/Hyundai. Our next car will almost certainly be from a Winner Dealership.

I was in search for a Ford F-150 and found the one I wanted at this dealership. I dealt with Rob Hall a Manager at the dealership. I am happy with the truck but customer service is very bad. I am a veteran and was told that the military has a $500 discount. They did not tell you everything about the discount and or rebate. Classic bait and switch or salesman lie. Please do your homework before purchasing a truck or care from this dealership and do not believe the words from their mouths. Also, if the general manager would not tell the truth, I would assume this sort of leadership would be passed down to other salesmen. I would rate this dealership with a negative star if I could. Customer service is everything. It will make a customer tell others about their experience and possible bring in more business. I would hope that the GM of the dealership would consider customer service training for his or her sales team. My experience has been very negative and I will not purchase a vehicle from this dealership ever based on Rob's arrogant customer service skills. Please consider another dealership before purchasing from this dealership. I did file a complaint with Ford.

Winner Ford Was great and worked with us, leading to our purchase of an Explorer ST this past week We loved the experience, and our salesman Charles Bailey was simply put, the best! Even with the covid crisis limiting business and sales.. Charles continued communication with us, his ability to take his time With us addressing our needs, made us feel like family. Highly recommend Winner Ford and Charles Bailey for anyone looking for a vehicle !