Citizens Bank

I am a normal every Thursday morning customer and will NOT step foot back in the milford branch unless its something trivial i need. Luckily after all the drama at the milford location the Lewes branch was able to help me... no problems, no questions... just simple in and out. Only problems seem to come from new people being rotated thru the location. If my regular teller had been there I probabaly wouldn't have had any problems but not even willing to try again with milford... thanks to the blonde today ill be driving 20 minutes out of my way to go to a different branch.

The drive through atm machine is out of money 2 out of 5 times I have tried to use it .

We switched business accounts to this office. I am a manager and I know a great team when I see one. Every day I come in I'm greeted with a genuine smile from every single employee. And it's not just me, I see them only treating all the customers with patience and respect. They take their time with each customers' concern. Lisa, Jon, and Marcelle are wonderful !!!!!

Drove 20 mins to go to the atm and it’s broke , now I gotta drive 28 mins to seaford smh

Went in to this bank to speak with them about overdraft options. They were able to explain different overdraft options to me, and the branch manager, even spoke with me, and was nice enough to say that she'd waive the fees that I had as a courtesy. I checked my account the next day, and the fees were not waived. I went back in to this branch, and she denied ever saying such a thing, and refused to refund me any fees. Beware if you speak with the branch manager, that she will lie straight to your face