Peruvian Connection

I have been in love with Peruvian Connection for almost 20 years. So happy when the DC location opened. Helpful friendly staff. A tad pricey but worth it.

After placing an order with this store I was promised an email for tracking purposes. Not receiving the email I called as a reminder that the email would help me. Still not receiving the email this post seems like a logical step. There are no other encouragements offered by Peruvian Connections, i.e. free shipping for any size orders. Not even 300.00 plus dollars. Really? Hacks me off.

The staff is absolutely lovely!! They were very helpful and not pushy.

I really like this store. The products are wonderful & the staff has always made me feel welcomed and valued. This isn't a cheap discount store, so don't get your feelings hurt when you pick up a beautiful pima knit skirt and it's $130. You won't have to worry about going out and seeing serve real women wearing the same item in slightly different variations. Also the fashions are classic and long lasting. You will have people coming up to saying how awesome your outfit looks years after you purchased them as long as you follow proper fabric care.

I ordered a sized M/L sweater coat that was sized incorrectly (According to the Peruvian Connection size charts, I should wear a M/L; it was too large). I mailed it back 8 days ago, using the Peruvian Connection return label, and, as of yesterday, it had not been received by Peruvian Connection. I was also told that there is a good chance that it could take 2-3 weeks, from the time that it is received, to credit my credit card. I was told this by an employee who told me that only a few people work at the warehouse and that they can only process returns when they are not too busy. I was also told that they are very busy there now. Although I do not live near to a Peruvian Connection store, I was near one, a few days ago, and tried on the smaller size XS/S. It fit. However, I could not buy it because I had not received the credit from the returned coat. I am appalled that it would take a vendor 2-3 weeks to process a return. Of course, I will not do business with Peruvian Connection in the future. This was my first and only experience with Peruvian Connection.