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BookATailor Washington DC Showroom
BookATailor Washington DC Showroom
BookATailor Washington DC Showroom
Reviews
Tommy D. (08/02/2020)
I purchased two suits several months ago and the suits did not fit. I was asked to take the suits to my tailor for alterations. After several rounds of alterations, the suits still did not fit, and I was out an extra $100 for alterations on each suit. My tailor concluded that the suit coats were just too small and would not fit. The pants were workable.nnIn the end I was left with two suits that had coats that were too small and pants that were too big.nnI have called and emailed nearly 20 times to try to get this resolved with no response from the company. I do not like to leave bad reviews, especially in this economic climate, but for the cost of custom suits to have to spend more and still end up with a product that does not fit is not acceptable.nnIf the owner reads this and would please reach out to me that would be great. I would very much like to get the issue resolved. I will change my review as soon as I get suit coats that fit.
Andrew C. Wills (01/14/2020)
Bought shirts and tried to pick them up for months but no one was ever working at the store. Tried several times to reach out by phone and email to no avail. Finally they email me back to tell me they’re being sued and can’t deliver my shirts, even though they’re already made and cost over $250. This place is a scam - don’t visit!nnUPDATE: I still haven't received a call from your team to pick up the shirts. I have emailed. And, to respond to your point, I did have a time that I scheduled to pick up the shirts, but I had an emergency and couldn't make it. I have been by the store at least six times, but there hasn't been anyone there in several months.
Tim Kobelia (07/23/2019)
Under no circumstances should you buy a shirt here. The simple reason is they can’t measure to save their life. I ordered two shirts and when I went to try them on I could barely fit into either. They sent them back and made two new shirts. Went back to pick them up and they were marginally better but still way to tight. At this point my frustration was so high I said forget it. I won’t go back and suggest you never go.
Karina Aronov (03/09/2016)
This place is amazing. They custom made my aunts whole bridal parties suits and dresses. It was absolutely fantastic. Very intricate work and beautiful dresses. I felt so fabulous and beautiful. I would definitely come here for my own wedding dress and a flower girl dress for my daughter. I would recommend to anyone looking for a wonderful tailor.
Chris Ely (03/09/2016)
I don't see why there are so many bad reviews...I was very well taken care of. I needed a suit for a wedding I was attending and I managed to forget my suit back in NY. They fit me in same day. Everything was done in under an hour. I was looking great in my suit that weekend. They were wonderful. I will definitely be heading back when I'm around that area again.
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