Capitol Hill Auto Service

This place was absolutely fantastic and a life saver. I rarely write reviews but they deserve it. I was moving/driving across country on a Tuesday and got in an accident that Friday before and my car would not have been able to make it. I went to multiple places and these guys were the only ones who worked hard to get a part in and make it happen for me. They are quick, fairly priced and very nice. Highly recommend.

After seeing an overwhelming amount of positive review for them on Yelp I decided to bring my '13 Lexus GS here to have my sway bar end links and front axle replaced. After having them done, there was a momentary vibration coming at low speeds. Chris and Ryan kept me in the loop about what the issues could be and in the end were able to determine that it was low transmission fluid and possibly an additive or incorrect fluid used when I had done a transmission drain and fill at another mechanic earlier in the month. I wouldn't recommend calling their number since I was never able to get through to them. Why? Because when I went there I saw how busy they are which is a great sign. Chris is always in front of the computer replying to emails, answering customers' questions. If not, he's talking to customers who are coming to pick up or drop off their car. I was praising their work to my friend yesterday after getting the car back and coincidentally he had gone to them just a little while before I did to get his tires mounted and also had great things to say about Chris and his team.nnCapitol Hill Auto Services did a fantastic job getting my 8 year old, 100K mile car feeling like new again. I love my car even more now and will only trust Chris and Ryan to work on her from now on. You should too.

Great service and honest work every time

I took my 03 Subaru Forester to Capitol Hill Auto Service a few times, for a reappearing check engine light and when my alternator gave up the ghost. The staff were friendly, helpful, and straightforward about what repairs were needed vs. what could wait. The prices were great, and the service was always quick. I appreciated their hours, which let me drop off my car before work instead of taking time off. I recommend them to all my friends needing repairs in DC.

I had made an appointment to have my new (used) car looked over. I had emailed to make an appointment a week before the appointment date and had it confirmed. I arrived at 8:15am (I was told they opened at 8am) to drop my car off. It took about 5 minutes to even get the attention of the person working (I believe it was the owner) when standing right in front of his office and knocking on the door. Once I got his attention, he told me that they were full and it was unlikely he'd be able to service my car. I explained I had made an appointment, and he seemed confused by that - it was clear to me that he does not keep track of appointments. He asked me what it was in for, and I explained that I just wanted my new car looked over. He assured me it could be done that day.nI didn't hear anything for the rest of the day. I called around 4pm to see what the status was, and called four times and the phone just rang without a way to leave a message. I was worried they would close before I could get my car and so I went over there to see what was happening. I arrived to find out that my car had not been serviced, and was still parked exactly how it was that morning. I asked what had happened, and the owner just shrugged and said that he didn't get to it. I asked for my keys back and left. It was a huge waste of my day and ended up costing me about $20 in transport to and from the auto shop from my house. I was so disappointed, especially because this auto shop was rated so highly and came highly recommended by Best of DC. Unfortunately, I had a less than stellar experience and will absolutely not be returning.