PNC Bank

This place is a perfect example of the need for negative stars. This branch is an unbelievable mess of incompetence and rudeness--you shouldn't treat anyone this way, much less people who are longtime customers with multiple accounts.

This location has the most ineffective management that I have ever seeing. The manager just stands around or locks herself in the office when line is long and so not provide any support to the tellers specially when they have new staff she should be present. Tellers do their best and I appreciate their job I just feel like they need someone who know what he or she is doing as a manager. But Great job teller line.

If I could give none stars I would terrible service tellers are always so rude and useless even the managers are useless and rude the only person that’s really polite is the security .This location is really closed to me but I would keep going to Columbia Heights bcs this people are USELESS change staff or close this location .you always have to wait even when there is no one bcs the tellers are busy talking I don’t know if it’s there manager or what but your priority should be the guest and then your conversations

I'm sorry that others have experienced issues with this branch, but I regularly bank here, and I am quite satisfied with the service I receive on each visit. I am normally at this branch during their lunch rush, and it has always been efficient and easy to take care of a range of transactions there.

Take A Long Time To Even Acknowledge Me. Even Longer To Help Me With The Services