Chuck Colvin Service Center

Took my Rogue for a recall matter and oil change. I happened to mention that I had some warning light coming on intermittently. I told them I wasn't sure which light and that it only happened early in the morning and within a mile of my house. Further investigation found it was my crash alert warning malfunctioning. They immediately contacted the Nissan Corp. With that phone call they kept my Rouge put me a loaner while waiting for the new sensor to come in. No, I wasn't happy but I was so very thankful that they put my safety first.nI was expecting them to have my car 3-4 weeks. I had my car back in 3 weeks even.

John in quick lube told me years ago when I first started taking my Nissan Altima there that if I purchased tires or a vehicle I wouldn't have to pay the tire rotation fee. Well I bought a rouge and I was still being charged so I went to my salesman and he took care of it and of course John took the credit for it and denied ever telling such a thing!nThen John came and told that I needed my cabin filter changed for $65 and I told him I'd myself. He said the last person that did that brought it in and it took his crew an hour to dig the pieces out. I told John he wanted to charge that much for my Altima I did it myself until the company dropped the price to like $35 after I complained on here several times.

Couldn't speak to anyone in service, there was no one available to book an appointment vi telephone during business hours at approx 330 pm on a Thursday. . The online book an appointment kept telling me who was not available, no option for loaner car. I went elsewhere for service.

I got an oil change. It was like it always is. Good timely service

Amazing service staff. Brought my daughter's (college student) car in for diagnosis on a key lockout issue. They were able to quickly diagnose and resolve the problem and also were very helpful in identifying and resolving a couple other recall issues. This piece of mind for a parent is work every penny I paid for the service appt. Overall extremely satisfied with the Chuck Colvin service center. Highly recommend!