Wells Fargo Bank

Horrible customer service particularly to the Latinx community. Every time I come here their lobby is empty and yet the personal bankers don’t want to help. They didn’t want to open an IRA or Roth account for me. I went to the Newberg branch and they took care of it.

This is the worst customer service in this Wells Fargo branch , the teller which is guy very snubbing and talk to you as if you are living in his house hold . Find a different bank and go to customer service in this bank is deplorable they need to learn how to talk tonPeople nicely, not returning to this branch any time soon

I walk using a walker so the first thing I notice about a business is if their door or doors are heavy or lite, and Wells Fargo Banks were lite so kudos for Wells Fargo Bank for being handicap friendly!nnMy friend who banks at Wells Fargo had written me a check from here, so I had to cash it here. I took my place in line and waited my turn. The gentleman in front of me said here you go before me I'm in no hurry. I thanked the nice man and took his place in line. The line was kind of long. They only had 3 tellers working the windows.nIt finally came to my turn and I got up to the counter and showed the teller the check I wanted to cash. The lady helping me said hi and I said hi in return. She asked me if I bank with them and I said no, my friend who wrote me this check does though.nThe lady said she would need to see some kind of ID and I showed her my drivers license and she wrote my driver's license number on the check and turned it over and said I would need to sign my name on the check. So, I signed the check and gave it back to the teller. The teller then counted my money back to me and I asked if she could put it into an envelope and she smiled and said sure. The teller then handed me my envelope and I thanked her and she thanked me back. I then left the building with money in my hand. I got great customer service and money too what more could I ask for!

Every time I go to this branch I have nothing

Generally quick service with efficient and courteous staff including Spanish-speaking staff available. Additionally, free lollipops make the stop here especially sweet. My only quip is with the poor parking lot placement.