Refinish First LLC

Our overall experience was great! From the initial measurement appointment and estimate to refining the job, we had prompt responses from their team and very helpful suggestions.nnThey worked with us on our schedule, and were very quick. They taped everything off and cleaned up everything when they were finished. They turned our old brown cabinets (same color as the trim in the photo) into a beautiful white and gray. Our cabinets were scratched and hasn’t been refinished in ages. They installed handles that we bought ourselves and added pull out drawers in the cabinets as well which are so helpful!nnEvery member of the team was polite, professional, and just nice overall.nnWe should have had them do the trim as well while they were here but didn’t even think about it at the time (pregnancy brain). Might have to have them come back out.

Initially we had a good phone conversation and they showed up on time on a Tuesday for the estimate. Acted like they really wanted our business. Said they would get back to us in 3-4 business days (Friday or for sure by the following Monday). They even answered our follow up email with a personal email saying they were working on our estimate. However, by business day 7 (the following Thursday) we had heard nothing so we emailed just to check in and we got an automated response email saying we are no longer doing jobs due to COVID. Just the Friday before they said they were working on our estimate. Were they ever going to call or let us know? Who knows. Haven't heard from them since. I definitely would not hire a company that does not take pride in communicating with its customers. Disappointed.

Showed up 10 minutes late for the appointment which was fine.When I opened the my front door she said you’re not wearing a mask I said no , she abruptly turns and says We’re Done as she walks off didn’t give me a chance to say I’d be happy to put one on,just walked off .very unprofessional wouldn’t consider using.

I cannot say enough about Refinish First. They were so helpful with great ideas and made adjustments to make me happy. The customer is definitely first with them. Even the other contractors they recommended, tile person, counter dealer, etc. were great. We had enough trust in them that they did a good portion of our kitchen remodel while we were out of town. High quality craftsmanship and product. I highly recommend them.

The whole team at Refinish First was so great! The crew that worked on our kitchen and bathroom cupboard refacing project was on time every day, worked super hard, were polite, clean — and the finish product looks brand new! What more could you ask for?! Highly recommend them.