Gregg Orr Honda

On the furthest point from home on our road trip and...our Odyssey misfires. Jerry and Justin were great - got us back on the road in 45 minutes. Customer service was amazing. Saved the trip for us. Wish we could use them for all our service needs!

I will say we had a rough start and did get in touch with the necessary person! With that said Heath was great! And our sales guy Tory was great! We are happy with the way our truck finally looks and drives!

Wanted to say how much I appreciate great service. Cortland in the service dept has twice now went above and beyond for me. Appreciate the outstanding service and caring attitude. You can buy vehicles anywhere. Its the service that makes the difference. Thanks.

Great customer service from Daniel! Lots of experience and knows how to get you the best deal. He is honest and quick to get you answers for any of the questions you have. Would definitely recommend!

I’ve been to Gregg Orr Honda multiple times. I just recently went and tried to have my girlfriend’s Honda Accord looked at because it wasn’t blowing cold air. I sat their watching the service guy and technician laugh and joke outside of the car and didn’t hook any kind of machine up to it to test the freon. The service guy then comes to me and says well you’re going to have to replace the whole air unit which was a price tag around $1,600. We argued back and forth and I asked if there really wasn’t anything else they could do. He gave me a run around story about if you fix one part it could get metal shavings in it and mess up other parts. I eventually gave up and went right down the road to Midas. They said they would hook it up to their machine and see if there were any leaks (which Honda didn’t do). Sure enough the freon was low and there was a leak close to the valve where you add freon in. They removed all the old freon, took off the old valve pipe area. Replaced it. And added freon back in for a huge fraction of the cost at about $200 compared to what Gregg Orr Honda was going to try and make me pay at $1,600. Needles to say I won’t be going back to this Honda place but for the fluids and parts that I can change myself. O and the key I needed made that I called about as well was going to cost me $220. Got a new one made and reprogrammed at Pop-A-Lock for $180 including the taxes, with key fob and all. Gregg Orr Honda is a terrible place to go and the prices on everything I’ve been pricing or needed to be worked on has been higher then going somewhere else. Just not worth my time anymore.